Hei JuhaKiitos mukavasta arviostanne.Pahoittelumme ulkoa kuuluneista häiritsevistä äänistä. Huoneissamme on toki melua vaimentavat kaksoisikkunat, mutta kaupungin äänet voivat toisinaan kuulua huoneeseen asti. Henkilökunnaltamme voi aina myös kysyä mahdollisuutta huoneen vaihtoon ja mahdollisuuksien mukaan voimme tarjota huonetta hotellin eri osasta. Hotellivarauksen yhteydessä tai päivää ennen saapumista voi myös kertoa toiveensa sisäpihan tai ylemmän kerroksen huoneesta ja pyrimme aina toteuttamaan vieraidemme toiveet. Kameravalvottu parkkihallimme ei tosiaan ole kovin korkea, mutta kaikki alle 1,7 metrin korkuiset henkilöautot mahtuvat pysäköimään hotellimme parkkihalliin. Pahoittelut, että jouduitte erikseen kyselemään pyykkienne perään. Keskustelemme asiasta henkilöstön kanssa ja varmistamme, että tällaista ei tapahdu enää jatkossa.Kiva kuulla, että hotellimme keskeinen sijainti vain viiden minuutin kävelymatkan päässä Genevenjärvestä ja lähellä rautatieasemaa oli mieluisa. Mainiota, että piditte huoneestanne. Todella mieltä lämmittävää kuulla, että saitte osaksenne ystävällistä palvelua ja siivoushenkilöstömme on tehnyt hyvää työtä. Välitän kivan palautteenne eteenpäin heille.Toivottavasti saamme teidät toistekin vieraaksemme. Ystävällisin terveisin,Gregory Viandaz Operation Manager

Dear Tuula,Thanks for this top rating.We are glad we met your requirements.Best regards,Gregory Viandaz Room Division Manager

Dear Jouni, Thank you for your review and the high score, after your stay at Novotel Genève Centre. We are delighted to know that you enjoyed your stay in our hotel. We hope to have the opportunity to see you again on your next visit to Geneva. Sincerely,

Kiitos, että kerroit meille kokemuksestasi Novotel Genève Centerissä. Olen pahoillani siitä, että kokemuksesi ei vastannut odotuksiasi; antakaa minun ilmaista vilpittömän anteeksipyyntöni. Novotel pyrkii tarjoamaan erinomaisen palvelukokemuksen jokaiselle asiakkaalle; siksi palautteesi on meille erittäin tärkeää. Voit olla varma, että ryhdymme asianmukaisiin toimiin ongelman ratkaisemiseksi ja estämiseksi tulevaisuudessa. Arvostamme, että jaoit huolenaiheesi, ja toivomme, että annat meille mahdollisuuden palvella sinua paremmin lähitulevaisuudessa. Ystävällisin terveisin,

Dear Valued guest, Thank you for choosing Novtoel Geneve Centre. We look forward to welcoming you. Sincerely yours, Gregory Viandaz

Jarmo, Arvostelemme erittäin paljon kommentteja oleskelustasi varten Novotel Genève Centre. On aina ilo saada positiivista palautetta. Jaan kommentit tiimillämme. Olen varma, että tämä palautteemme kannustaa meitä kaikkia henkilöstöämme, kun pyrimme jatkuvasti parantamaan palvelujemme laatua. Älä epäröi tulevaa oleskelua huoneeseen hissin poispäin. Kiitos vielä kerran kokemuksestasi, ja toivomme, että seuraava käynti on yhtä miellyttävä kuin edellinen. Ystävällisin terveisin, Gregory Viandaz Room Division Manager Translated by google traduction

Dear Waldo,Thank you for such a great review.It brings us immense joy to learn that our staff's friendliness contributed positively to your experience with us. We're also pleased that the cleanliness of our rooms, the condition of our hotel, and the level of service met your expectations.Our team takes great pride in ensuring that our amenities enhance the comfort and satisfaction of our guests, and it is wonderful to hear that these efforts resonated with you.At Novotel Genève Centre, we are committed to providing a memorable stay for our guests and it is rewarding to know we have succeeded in this endeavor during your visit.We look forward to a return visit from you in the future.Best wishes,Gregory Viandaz Operations Manager

Cher hôte,Merci pour ce retour très positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous revoir,Gregory Viandaz Operations Manager

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Novotel Genève Centre.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Gregory Viandaz Operations Manager

Sehr geehrter Martin, vielen Dank für das Feedback.Es freut uns sehr, dass Sie die Qualität unserer öffentlichen Räume sowie unsere zentrale Lage als positive Aspekte Ihres Aufenthaltes hervorheben. Ebenso danken wir Ihnen für Ihr Lob an unsere Küche und das Frühstücksbuffet, auf das wir großen Wert legen, um eine reichhaltige Auswahl für einen guten Start in den Tag zu bieten.Wir bedauern jedoch zu hören, dass die Einrichtung Ihres Zimmers nicht Ihren Erwartungen entsprochen hat. Unser Haus strebt stets danach, ein angenehmes Umfeld zu schaffen, und wir nehmen Ihre Rückmeldung ernst. Bitte seien Sie versichert, dass wir kontinuierlich auf die Instandhaltung und Modernisierung unserer Zimmer achten, wie die umfangreichen Renovierungen im Jahr 2020 zeigen.Schließlich danken wir Ihnen für die Bewertung der Sauberkeit und der Zimmerausstattung als angemessen. Unser Ziel ist es, durch aufmerksamen Service und hochwertige Annehmlichkeiten einen komfortablen Aufenthalt für unsere Gäste zu gewährleisten. Ihr Feedback ist für uns eine wertvolle Gelegenheit, unsere Dienstleistungen stetig zu verbessern und die Erwartungen unserer Gäste zu erfüllen.Wir hoffen, Sie beim nächsten Mal rundum zufriedenstellen zu können. Mit freundlichen Grüssen,Gregory Viandaz Operations Manager

Dear Abigail,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We hope to have the pleasure of welcoming you back in the future. Warm regards,Gregory Viandaz Operations Manager

Dear Erika,Please accept our thanks for your kind review regarding your stay.We are pleased that we were able to meet your expectations.We hope to welcome you again in the future.All the best,Gregory Viandaz Operations Manager

Dear Francisco,Thank you for this positive review of your stay with us.We are pleased that we were able to meet your expectations.We hope to have the occasion to welcome you back.Best wishes,Gregory Viandaz Operations Manager

Dear David,Thank you for this positive review of your stay.We are thrilled to hear that our central location provided you with the convenience you desired during your stay, and that you found our proximity to the rail station, local eateries, and the heart of Geneva to be ideal for your travel needs. Your kind words regarding the cleanliness of our hotel and the professionalism of our team are greatly appreciated; our staff works diligently to ensure that every guest feels welcomed and valued. It is wonderful to know that these efforts contributed to your overall positive experience and made your time in Geneva memorable.The entire team look forward to welcoming you back for a future visit.Kind regards,Gregory Viandaz Operations Manager

Dear Robert,Thank you for taking the time to share your feedback with us.We're delighted to hear that you were satisfied with our service and the cleanliness of your room. Our team strives to provide the best experience, and your commendation regarding our efforts is greatly appreciated. We take pride in the condition of our hotel and are glad that this contributed to your overall positive experience. However, we regret to hear about the noise disturbances during your stay. While we do offer soundproof rooms and earplugs to ensure a restful night for our guests, we understand that the vibrant nightlife of the surrounding area can sometimes be audible. For future visits, we recommend requesting a room on a higher floor or facing the courtyard for a quieter experience, as these areas tend to be more insulated from street noise.We look forward to welcoming you again for another stay that we trust will be more peaceful and just as pleasant. Warm regards,Gregory Viandaz Operations Manager

Dear Jacqueline,Thank you for sharing this positive review.We're thrilled to hear that our customer service met your expectations and that you found our location convenient for transportation and dining options. It's wonderful to know the cleanliness of our rooms, hotel condition, and the amenities provided contributed to a memorable stay.We look forward to welcoming you back on future visits. Kindest regards,Gregory Viandaz Operations Manager

Cher Maxime,Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Novotel Genève Centre.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Au plaisir de vous recevoir à nouveau très bientôt,Gregory Viandaz Operations Manager

Dear Maram,Thank you for taking the time to share your thoughts about your stay with us.We're thrilled to hear that you found our team professional and appreciated the cleanliness of your room. It's wonderful that you were fully satisfied with the condition of our hotel and the amenities provided. Our team works hard to maintain high standards and your recognition of their efforts is truly valued.We look forward to the opportunity to welcome you back in the future. Warm regards,Gregory Viandaz Operations Manager

Cher Gaurav,Merci de partager vos impressions avec nous !Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Bien à vous,Gregory Viandaz Operations Manager

Dear Jacqueline,Thank you for taking the time to let us know your opinion of your recent stay.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be a pleasure to welcome you back. Best wishes,Gregory Viandaz Operations Manager

Cher José,Merci pour cette belle appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et espérons que vous avez pu profiter de notre salle de sport ainsi que de notre espace bien-être.Au plaisir de vous accueillir à nouveau,Gregory Viandaz Operations Manager

Dear Henrik,Thank you for this kind review.It's great to hear that you had an enjoyable stay.We hope to see you again soon. Best wishes,Gregory Viandaz Operations Manager

Caro Guilherme, começamos por agradecer a sua preferência e feedback. Ficamos extremamente satisfeitos em saber que a localização central do nosso hotel contribuiu para uma experiência memorável e que o custo/benefício atendeu às suas expectativas. Agradecemos por destacar a limpeza dos nossos quartos, uma área na qual nos esforçamos diariamente para manter os mais altos padrões, assim como a condição do hotel, que é mantida com cuidado e atenção desde as últimas renovações em 2020. É gratificante ouvir que o serviço prestado pela nossa equipe tenha sido impecável e que o conforto do seu quarto foi ao encontro das suas necessidades, refletindo nosso compromisso em fornecer instalações modernas e aconchegantes.Esperamos que tenha a oportunidade de voltar em breve. Melhores cumprimentos, Gregory Viandaz Operations Manager

Cher Benjamin,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis de lire que les volumes de nos chambres ont été à la hauteur de vos attentes et que vous avez apprécié l'accès à notre hammam et spa, des espaces conçus pour la détente et le bien-être de nos clients. Il est également gratifiant de constater que la décoration moderne et de qualité a contribué à rendre votre séjour agréable. Votre satisfaction quant à l'emplacement central de notre hôtel, proche du lac et des diverses attractions, nous conforte dans notre désir de proposer un cadre idéalement situé pour toutes les activités familiales et professionnelles.Au plaisir de vous revoir parmi nous,Gregory Viandaz Operations Manager

Cher Daniel,Merci pour cette appréciation très positive.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et espérons que vous avez pu profiter de notre salle de sport ainsi que de notre espace bien-être.Nous espérons vous accueillir de nouveau très bientôt.Cordialement,Gregory Viandaz Operations Manager

Dear Yasuyuki,Thank you for your kind feedback.We're thrilled to hear that our team's friendly and kind service contributed to a memorable stay. Your appreciation for the cleanliness of our rooms and the condition of our hotel is greatly valued, as we strive to maintain the highest standards. Furthermore, we're glad that our amenities met your expectations, ensuring a comfortable and enjoyable visit.We would be delighted to welcome you back on another occasion.Kind regards,Gregory Viandaz Operations Manager

Chère Sandra,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et espérons que vous avez pu profiter de notre salle de sport ainsi que de notre espace bien-être.Au plaisir de vous accueillir de nouveau,Gregory Viandaz Operations Manager

Caro Felipe,começamos por agradecer a sua preferência e simpático comentário.Ficamos muito satisfeitos por ter desfrutado de uma excelente estadia connosco e por destacar a nossa conveniente localização. Estamos em pleno centro de Genebra e a apenas cinco minutos de caminhada do lago. Agradecemos também a referência à qualidade do atendimento prestado. Apraz-nos saber que a equipa da receção foi prestável e simpática e que conseguimos atender em português, proporcionando-lhe uma experiência acolhedora desde o início. É ainda gratificante ler que o pequeno-almoço foi do seu agrado e que valorizou os nossos interiores e o conforto e a limpeza do quarto, aspetos que consideramos essenciais para uma estadia agradável. Simultaneamente, lastimamos que tenha experienciado tempo de espera pelo elevador e que a área deste não se tenha provado a ideal. Dispomos de três elevadores e estamos sempre prontos para ajudar com soluções alternativas quando necessário.Esperamos que tenha a oportunidade de regressar em breve, será um prazer revê-lo. Cumprimentos,Gregory Viandaz Operations Manager

Cher Hôte,Nous vous remercions infiniment pour cette appréciation de votre séjour au Novotel Genève Centre.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et espérons que vous avez pu profiter de notre salle de sport ainsi que de notre espace bien-être.Nous restons à votre entière disposition sur place pour toutes suggestions de votre part.Au plaisir de vous revoir parmi nous,Gregory Viandaz Operations Manager

Cher Luiz,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et espérons que vous avez pu profiter de notre salle de sport ainsi que de notre espace bien-être tout comme de de notre emplacement calme et central à Genève.Au plaisir de vous accueillir à nouveau,Gregory Viandaz Operations Manager

Cher Carlos,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes heureux que vous ayez passé un bon séjour parmi nous que vous ayez trouvé votre chambre à votre goût, ce qui reflète notre engagement envers le confort et le bien-être de nos clients. Il est également gratifiant de savoir que le service fourni par notre équipe ait été à la hauteur de vos attentes, témoignant de notre dévouement à offrir une expérience mémorable.Bonne année 2024 et au plaisir de vous revoir parmi nous,Gregory Viandaz Operations Manager

Dear Artem,Thank you for sharing your experience at our hotel.We're thrilled to hear that you enjoyed our breakfast, a feature we're proud to offer. It’s wonderful to know that our shawarma left a lasting impression on you, and we're glad you found our staff, particularly Lyuba, to be outstanding. We strive to provide exceptional service and it's gratifying to see this reflected in your feedback.We're eagerly looking forward to your next visit to Geneva and welcoming you back to our hotel. Best wishes for 2024,Gregory Viandaz Operations Manager

Estimado huésped,Apreciamos su inmejorable valoración.Nos complace enormemente que disfrutara de una magnífica experiencia con nosotros, ha sido un placer hospedarle, gracias por elegirnos.Esperamos recibirle nuevamente en su próxima visita. ¡Feliz 2024!Un cordial saludo,Gregory Viandaz Operations Manager

Estimada Noemi,Muchas gracias por la reseña acerca de su experiencia en Novotel Genève Centre y la inmejorable valoración que ha compartido.Nos complace saber que encontró nuestro hotel cómodo y bien ubicado para visitar los lugares de interés cercanos. Agradecemos sus amables palabras sobre la comodidad y ubicación, que reflejan nuestro compromiso por ofrecer una estancia privilegiada en el corazón de Ginebra, cerca del lago y de diversos puntos de interés turístico. Lamentamos si la limpieza de la habitación no cumplió completamente sus expectativas. Nos esforzamos diariamente para garantizar la excelencia en nuestros servicios y tomaremos en cuenta su valoración para seguir mejorando.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un cordial saludo,Gregory Viandaz Operations Manager

Hello there,Thank you for taking the time to leave a review about your stay.We are pleased that we were able to meet your expectations.We look forward to the opportunity to welcome you again for another exceptional stay.Best wishes for 2024,Gregory Viandaz Operations Manager

Cher hôte,Merci pour cette belle appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et espérons que vous avez pu profiter de notre salle de sport ainsi que de notre espace bien-être.Nous espérons avoir le plaisir de vous recevoir à nouveau. Cordialement,Gregory Viandaz Operations Manager

Dear UWA,Thank you for taking the time to review your visit.We're thrilled to hear that you found our staff friendly and the service excellent. Our team strives to provide a welcoming environment and we're glad we met your expectations. It's also great to know that our hotel's location contributed positively to your stay; being situated near Lake Geneva and within walking distance to various attractions is something we're proud of. Your recommendation is highly appreciated and serves as a wonderful testament to our efforts.We look forward to welcoming you back. Best regards,Gregory Viandaz Operations Manager

Dear Eduardo,Thank you for taking the time to share your feedback.We are glad to know that you found our hotel to be a positive experience.We look forward to welcoming you back.Kind regards,Gregory Viandaz Operations Manager

Dear Jin,Thank you for taking the time to share your experience with us.We're thrilled to hear you appreciated our convenient location, within a stone's throw of the train station and the beauty of Lake Geneva, along with the array of nearby dining options. It's wonderful to know that you found our rooms to be immaculately clean, reflecting our commitment to providing a comfortable and spotless environment for our guests. Your recognition of our hotel's condition is also much appreciated, as we continually strive to maintain the highest standards. Moreover, we're delighted that our service met your expectations, showcasing our team's dedication to guest satisfaction.We look forward to welcoming you back for another exceptional stay. Warm regards.Gregory Viandaz Operations Manager

Dear Ying,Thank you for taking the time to share your review.It’s a pleasure to know you had an enjoyable stay; we will be sure to pass on your positive feedback to the team.We look forward to the pleasure of hosting you in the future.Warm regards,Gregory Viandaz Operations Manager

Dear Peter, Many thanks for your feedback.We're thrilled to hear that you found our breakfast to be excellent and our location perfect for your needs. It is indeed our goal to provide a prime starting point for exploring the city, and we're glad that stood out for you. We also appreciate your kind words about our hotel's cleanliness and the service provided by our team.We note your comment regarding the comfort of the beds and would like to mention that all our bedding was changed in 2018 to ensure a restful sleep for our guests. We're sorry to hear that the firmness was not to your personal preference. It might interest you to know that we offer different pillow types upon request which might enhance your next stay.We hope to welcome you back. Best wishes,Gregory Viandaz Operations Manager

Cher hôte,Merci pour cet agréable commentaire.Nous sommes ravis de prendre connaissance de vos appréciations à l'égard de la propreté, l'état de nos installations ainsi que la qualité du service.Votre satisfaction est une réelle source de motivation pour notre équipe qui s'efforce de fournir un service d'excellence quotidien.À bientôt pour une expérience tout aussi plaisante,Gregory Viandaz Operations Manager