2/10 Hirveä
Tarkistettu asiakas
3.4.2016
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Grand Inn is a very miss leading name
The hotel was a disappointment. We booked a non-smoking room but the room had a terrible cigarette smell even if the air conditioner was on. The room had not been cleaned after the previous guests since there was trash under the bed and something sweet smelling (tea?) in the coffee pot. The coffee pot was also infested with ants and we were too disgusted to use it even after cleaning it. The bathroom was tiny and had shampoo residue on the floor and even more ants. The complimentary shampoo had not also been filled/changed, which isn't terrible but adds to the not-so-good feeling of the place. Also the window had been left open after previous guests and there was a lizard in the room. We ended up sleeping with the lights on since it felt like a place that could be crawling with cockroaches if the lights were turned off. The carpet was also very dirty and there was darker stains allover and even gum residue. All in all a big disappointment and would not recommend to anyone. Only positive thing was the location since it's very conveniently situated. The hotel is terribly overpriced compared to the state it is in. We had very much activities planned for the two days we stopped at Penang so we did not want to go through the hassle of getting another hotel but if we would have spent more time than just sleeping or more than two days in the room we would definitely have relocated.