Hotellit uima-altaalla - Gezira, Kairo

”The hotel services are weak. The restaurants in the garden area are fine but the staff realy needs inductions and training example staff moving cleaning equipments all time infront of the guest, very annoying. Also cleaning while the guests relax and enjoy the meal and outdoor atmosphere. Should be the cleaning done before guests or at nights or in quiet times? Receptionist very rude, in order to pay the accommodation needs to be the reservation done by egyptin even though i show my egyptin...

”Appartement très spacieux Quelques éléments demanderaient à etre mieux entretenus (fenêtre mal installée) L’état général de l’immeuble est satisfaisant mais mériterait également quelques aménagements (cages d’escalier par exemple)”

”Good location very near Nile and premises are ok, although somewhat worn out here and there.”

”we had a serious technical issue with the water. The water was cut off in the middle of the night, leaving us without water to use the bathroom or take a shower without any prior notice. When we asked for a refund for the missing service, we were offered only a 10% future voucher, which is not very helpful and does not reflect the amount we paid for a stay that should have included basic services like running water. I was expecting a partial refund for the missing vital services that left with...

”Cleaners didn’t bother cleaning properly and didn’t replace towels, slippers etc. bedding wasn’t change even though I asked them to. Breakfast was average and was the same everyday but staff were lovely and the location was great everything is on your doorstep I don’t think I will be staying here again ”

”Fantastic 5 Star Hotel with friendly welcoming forthcoming staff. One feels right at home.”