Kaupunkipientalot – Gibson Island

”My experience at this hotel was extremely disappointing. Our reservation was canceled, which was frustrating enough, but the way the situation was handled by the front desk associate made it significantly worse. When we arrived around 1:00am there were already families waiting in the lobby. We waited approximately 20 minutes before the front desk associate came out. During that time, he repeatedly yelled from the back office that he was "on the phone" and "busy," and at one point told everyone,...

”It was a very nice, quiet, historic place. Would definitely stay again”

”Hotel was comfortable, clean, close to a shopping center which was very convenient for our 3 night stay. We were in town for Made Hoops tournament in downtown Baltimore and hotel was an easy drive back and forth. Staff was friendly and accommodating. Breakfast was adequate - hard boiled eggs, waffles, some basic fruit, juice and coffee/tea.”

”Great”

”The room was old and not up to cleanliness standards! DAILY HOUSEKEEPING was requested upon check-in and NOT provided!!!! The room was entered without knocking or announcement!!! I was provided SOILED TOWELS, the bed was not comfortable!!! The management never responded to my concerns and complaints!!!! I would NEVER recommend this location for a stay!!! It's dated, not well kept, and the management is a JOKE! Imagine trying to speak to someone at the front desk and they are on their phone...

”Black mold on the ceiling by the air conditioner also on the bathroom ceiling. Leaking tub faucet with a rust stain in the bathtub. Old furniture with fixtures that didn’t work”

”Unfortunately they charged $10 a day for parking for a suburban parking lot that was not full. I could understand in a city garage or a very populated area, but that was not the case at this hotel. Additionally, my bathroom was not well cleaned. The swimming pool is used for physical therapy by an outside company, so the pool was crowded and not relaxing.”

”The room was not properly cleaned, the outlets in the room did not work. When I went to get ice the ice bucket still had the bag in it from the previous guest which was not very sanitary.”

”Really clean and nice hotel. Location was just perfect. Beds were very good and the room was spacey. There was not normal buffet breakfast option at all, just different, quite expensive dishes, available. The hotel supposed to be a inviroment friendly, but you can’t use stairs to go to the floors?? ”

”Rooms were clean, hotel a little dated. Had to check out early, 5 am, no staff at front desk, dropped keys in a drop off box. No printed receipt”