Grafton Hotellit

”This resort charges you for EVERYTHING. Most hotels give you a cheap little toothbrush if you forget yours- not Kingsmill. They charged me $5 for a mini toothpaste packet (single use) and a toothbrush.”

”Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted.”

”Very wonderful place to stay and the restaurant have excelent food”

”Staff was so nice and room was clean. Perfect fot night stay or more. I highly suggest you come and stay here. The price was budget friendly for us. Bathroom was clean and you had all the amenities. Bed was great for my back no issues sleeping. ”

”Pleased with the room. The location was great because you can walk to WALGREENS if needed or go across the street to Walmart. I found this location ideal for easy access to the places a traveler might need in a pinch.”

”Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. ”

”Everything was outdated compared to the other villages we have stayed in ”

”Everything about this place was great except for one thing. The wifi was horrible! This hotel needs to invest in better Wi-Fi for its guests. Since there is no cell service, Wi-Fi would be helpful for guests so they can make Wi-Fi calls and work on their computers.”

”Charming and tastefully decorated, immaculate. Room spacious enough. Desk staff was pleasant and helpful. Continental breakfast was basic but nice (great coffee, toast, bananas, pop tarts). Only two relatively minor issues. Water pressure in our room wasn’t great, and the window unit that provided heat was very noisy. Would definitely stay again!”

”The HVAC controls were confusing- they n the wall or at the unit?”

”Very clean and well maintained! Excellent breakfast too!”

”Pros: The staff were excellent and very friendly! Cons: The pool was closed for the entire duration of our stay for unknown reasons. The bathroom (specifically around the toilet area) was not as clean as I would have expected. The couch in our room had suspicious-looking stains on it and none of us dared to sit on it.”

”Stayed for two nights and was very impressed. All staff we encountered were very kind, the facility smelled and looked clean at all times. Very close to everything we were there to see and more! Would definitely stay again.”

”Everyone was extremely friendly and accommodating. The rooms were so nice and we had fun playing in the pool as well as the arcade. 15/10 we would definitely be back and will recommend this location to friends and family.”

”I had cold showers because I guess the hot water ran out, the heat was not working when I first got there and there were no extra trash bags or towels. I found a hairbrush under my bed as well. Nice area and the pool was nice.”

”Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

”Location was fantastic and parking a real plus. ”