Gran Vía -ostoskeskus: Opastetut kierrokset ja aktiviteetit

Siisti hotelli, ystävällinen henkilökunta. Hotellin ravintola ja aamiainen oli hyvä.

Varsin kuluneen oloinen hotelli. Huoneessa suihkun vedenlämpö heilui koko ajan kuumasta viileään. Aamupala keskitasoa. Ystävällinen henkilökunta.

Worst experience ever - the room smells mouldy and me and my wife felt suffocated just from staying there for 1 hr. We tried everything, opened windows and vented for a long time but the smell keeps coming back. Note that this was the «deluxe» room! I immediately booked a new hotel and moved for fear of our health. As the contact guy(Carlos) said he didn’t have other rooms available and couldn’t come over to help us. I have saved the entire conversation. We filed for refund later, they lied that we had smoked in the room and broken rules :( So just stay away from them, if you want a peaceful vacation. They are not even that cheap. We booked here because we thought they were central, but you get much better quality hotels just 10mins walk. I wish I had investigated that before :(