Huvilat – Great Diamond Island

”Amazingly beautiful place with exceptional views.”

”The hotel is a great location for activities on the wharf and surrounding area. Very walkable. Room and staff were great! I didn't like the surprise $45 a night valet "service". At that price point, it leaves very little room to tip the actual valets. There was also a $35 + tax / day for their Destination Ammenity fee. They disguise that as free food purchases charged to the room. It ended up costing nearly another $300 in fees that I didn't dnt expect.”

”Hotel was centrally located and easily accessible and rooms are well equipped. As the hotel is in the centre, sounds from the street (especially during the night time) were quite loud (as there are many bars and karaoke places in the neighborhood). Our rooms were on the second floor, we had a hard time sleeping (It is advisable to request for rooms upstairs). In general, the staff members (Reception and Bar/restaurant) very nice and friendly. What shocked us (and what reduced the overall...

”The staff were friendly. We had a hard time checking in but it was fine. On our second night a staff came to our door knocking. He said we never checked in. We have been there a full day and night. But all and all it was ok.”

”Excellent customer service. Room was clean.”

”The shower and bathroom sink had visible mold around the edges, as did the area around the toilet. The overall condition of the bathroom was disappointing and made it feel unclean and uninviting. It certainly wasn't an environment where we felt comfortable taking a shower and relaxing. Additionally, the room had a strong smell of what seemed to be bug spray, which made the overall experience less pleasant. We only stayed for one night, so we didn't take the time to report these issues during our...

”Everything inside the property was great , but we choose hotels by the description of the surroundings also. That was a bit of deception. It states waterfront but not what we expect to see, it was more like a swamp with a fence around and a big construction in front of the hotel. Also parking was a crazy thing to me , because we have to pay a fee and my car was right in front of the hotel entrance. Just a few feet from the door. So you can't park in the parking lot but valet only. That's my...

”The toilet did not flush ! Ihad to remove the tank lid and lift the stopper. It was late and I neede to get to sleep rather than wait for a repairman. In the morning the room was cool and I attempted to adjust the thermostat and it was flashing a battery symbol. I reported it to the desk attendant and he apologized. How can a room be cleaned by an employee and not notice these issues? I was expecting better from HIlton.”