Greater Napanee Hotellit

”Stayed for one night, would definitely stay again. Everything was exactly as shown in pictures. Room was clean and comfortable. Check in was quick. ”

”All great ”

”We started in a room and the thermostat wasnt working. The owner and staff members had a solution and made it right immediately. The rooms were clean and well kept. The staff was friendly and welcoming. The pool was heated and nice to use. The continental breakfast had lots of options definitely something for everyone. ”

”Nice lady at the desk remembered me. Wifi was decent, easy parking and good access to the 401. Bathroom sink wouldn't drain so I took it apart and cleaned it, told the owner to come have a look but he never did. I should get a free night. ”

”My wife and I enjoyed everything about our stay. The room was great, the food was great with large portions. The breakfast buffet was exceptional. Dinner menu was 5 star. We got to have a nice long chat with the executive chef, he is a true master at what he does. The whole staff at the hotel were phenomenal. ”

”Excellent ”

”Excellent check in and restaurant staff”

”The room was clean and well taken care of. The staff was good and took are of my reservation. The location is excellent. ”

”It is a lovely stately old home with rooms that are fairly large. As to be expected, the floors creak, the doors let lots of light under them etc. Breakfasts were interesting and the savoury options were very tasty. The place needs a bit of general maintenance (loose knobs on cabinets and shower, squeaky door hinges, dead batteries in the gas fireplace starter etc). Be careful not to book the Lasalle room unless you want to have a bathroom down the hall. This was a nasty surprise and we...

”Beautiful historic property with a luxurious and modern take on period details. Fireplaces were cozy on a cool damp getaway. Breakfast was lovely, and homemade 4pm cookies were a thoughtful treat. All staff were kind and approachable. We could easily walk to campus and the downtown. Would happily stay again. ”

”Beautiful property, very clean, comfortable bed. Our only issue was we found the morning front desk agent to be unhelpful and abrasive, perhaps she isnt a morning person. (?) The evening agent (checkin) was not knowledgeable of the history of the inn, (crucial in a 200 year old home) when asked he just shrugged and pointed to a poster on the wall and left the room. He also knew nothing of our Expedia VIP booking, and again shrugged so any VIP perks were nil. Other than the staff - the property...

”Room was beautiful. Check-in was sloppy and no hot water our first night.”

”Our stay was very good, staff was friendly and helpful. Will come back”

”Breakfast room is nice but the breakfast was basic and just barely okay. Breakfast staff were terrific and kept the area very clean. Hotel is more of a repainted/refreshed motel. Bedspreads were old and tired looking. Lots of pulls and wear. Otherwise the room was bright, clean and nice for the price. New bedspreads would make a big difference. Pool area had a HUGE puddle of water on the deck on one side of the pool. Toys and floaties were brought out for swimming lessons but the kids in the...

”The staff was very welcoming when we arrived. Once we got to the room, that is when we started to have some concerns. The outside door to enter was broken and not locking properly, but it was fixed by the next morning. The inside door to our room looked like it had been kicked in a few times and the door frame was in really rough shape and poorly fixed. It was convenient having access to the parking lot via the patio door, but it too was falling apart and the handle was hanging on by one screw. ”