Thank you for sharing your experience in Euphoria Resort!

Thank you for rating us! We look forward to welcoming you again in the near future.

Thank you for sharing with us your review. It will be our pleasure to welcome you again!

Thank you for taking the time to review us.Looking forward to welcoming you again in the near future!

Thank you for taking the time to review us.Looking forward to welcoming you,again

Thank you for taking the time to review us.Looking forward to welcoming you,again.

Thank you for taking the time to review us.Looking forward to welcoming you again.

Thank you for taking the time to review us.Looking forward to welcoming you again.

Thank you for taking the time to review us!We are glad to know that you have enjoyed your stay with us and we look forward to having the pleasure to welcome you again in the near future.

Thank you for taking the time to review us.We are glad to hear that you enjoyed your stay with us!It will be our great pleasure to welcome you again.

Dear M. Francesco Maria,Thank you for the time you dedicated to share the holidays’ experience you had at Euphoria Resort with us! We are very happy to hear that our services made such a positive impression and that you had a memorable experience.We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded.Cleanness is one of our priorities and we were surprised by an issue mentioned relevant to that.We hope you have discussed this with our staff during your stay here in order to try satisfying any particular need of yours, while you were still in house.We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.Thank you once again for choosing to stay with us and we look forward to welcome you back very soon.Kind regards,

Dear Guest,We would like to warmly thank you for your preference towards Euphoria Resort, as well as for your valuable feedback. We feel grateful for the time you dedicated to share the holidays’ experience you had at Euphoria Resort.We would like to let you know that our aim is to make you feel happy and offer you memorable moments in our resort, therefore we regret to read that we did not meet your expectations, and we wish to have another chance in the near future to renew your whole experienceHowever, please let us clarify that we have successfully completed the recruiting period with a very well trained and educated staff, including professionals and trainees. Furthermore, we offer an extended timetable to our kids club from 10:00 am until 22:00 pm which always pleased our guests, according to the comments we have received, although your opinion is more than respectful and we will carefully examine it with the management team. Besides, please be kindly informed that the issue with the kids club employees you mentioned may refer to a misunderstanding, as our professionals are working only at the kids club, not in the breakfast service.Even more, our personnel are always more than happy to accommodate any request of yours. In the meantime, our genuine Cretan hospitality and the personalized service offered by our staff are the main reasons our guests choose to come back again and prefer our resort for their vacations.Indeed, we really hope you had contacted our Guest Service team, while you were still in-house, so we could provide you clarifications and explanations, as well as discuss this matter and try to do our best to meet your expectations.Honestly, it will be our pleasure to welcome you again in your next trip to Crete and offer our best services!Kind regards,

Dear M. Yitshak,We would like to warmly thank you for the time you took to write your review.Since we always focus on delivering a great experience to our guests, we feel sorry that we did not meet your expectations.We consider our guests’ feedback very important, thus we would like to reassure you that we will take your comments into consideration. We are sorry to read your comments about our staff and to be honest we are very surprised, as our genuine Cretan hospitality and the personalized service offered by our staff are the reasons our guests choose to come back again and prefer our resort. Please be so kindly informed that our staff is very well trained and educated, and always more than happy to assist you and make you feel at home.Nevertheless, please let us clarify that Euphoria Resort is a family friendly resort, which thanks to its architecture and size, offers facilities and services for all types of vacationers (family, couples, singles etc.). Moreover, we would like to note that our Gym is always air-conditioned, while our rooms offer a strong eco air-condition system, always with respect to our guests' conformity, as well as the environment. Indeed, we really hope you have contacted our Guest Service team, while you were still in-house, so we could discuss this matter and try to do our best to meet your expectations. We really hope to have the chance to have you back soon to offer you an unforgettable holiday experience.Warm regards,

Dear Guest, On behalf of every member of our Euphoria Resort Team, we would like to express our deepest appreciation for your flattering words.We really appreciate your positive comments on the customer-oriented service provided by our friendly staff members. Rest assured that we will gladly transfer your feedback to each one of them, as they do their best to offer a memorable experience to all guests.We would be more than glad to see you again in the near future!Kind Regards,

Thank you for your positive feedback.Looking forward to welcoming you in the near future!

Dear Mrs. Martina, We cannot thank you enough for your generous review and for choosing Euphoria Resort for your holiday vacation in Crete.It comes with great joy that you had a wonderful stay with us, as guests' satisfaction is our number one priority. We also thank you for highlighting our facilities and our beautiful beach, which has been awarded with the "Blue Flag", for a consecutive year.We will be delighted to welcome you back anytime in the near future.Best Regards,

Greetings from the Reservations Department of Euphoria Resort!Firstly, we would like to thank you for your preference towards our hotel.Thank you for your kind words.We will be happy to welcome you again.

Thank you for taking the time to review us.We are glad to know that you had an enjoyable stay with us.It will be our pleasure to welcome you again.

Thank you so much for taking the time to review us. We are glad to know that you have enjoyed your stay with us.It will be our pleasure to welcome you again!

Dear Guest, We thank you for taking the time to write this excellent review! It is our pleasure to read that you have found Euphoria Resort as one of the best places you have visited. We have noted down your comment regarding the entertainment and we thank you for bringing this to our attention. Furthermore, allow us to say that the teen's activities program is available during high season, however, we still offer a range of options from the activities program. Of course, our teenagers can find available further activities such as watersports, tennis, football, ping pong and more. We would like to thank you once again for choosing your stay with us. We hope we have the chance to welcome you back in the near future. Best regards,

Dear Dan, We sincerely thank you for taking the time to share your lovely review regarding your recent stay at Euphoria Resort. It will be a great pleasure to welcome you back in the near future for one more euphoric stay! We remain always at your disposal. Best Regards,

Dear Chasity, Efharistoume! We thank you for sharing your experience whilst at Euphoria Resort! It is our pleasure to read that we have met your expectations and that you are highlighting the service and your dining experience. We will make sure we pass on your positive comments to the rest of our team. Thank you for recommending Euphoria Resort and we hope to have the opportunity to welcome you back in the near future. Stay safe. Best regards,

Dear Léo, Thank you for your generosity and the time you took to write this excellent review. We are delighted to read that you had a wonderful holiday with us and could especially enjoy our personalized service. We are looking forward to welcoming you back! Best regards,

Dear Max, We would like to thank you for choosing Euphoria Resort as well as for your exciting review! We are delighted to read that you had a memorable experience at our premises and specifically that you were amazed by the service provided by our professional and attentive staff members. We reassure you that we will forward your praising comments to them as they are a great reward for their notable effort. We thank you for your warm recommendation and we truly hope to see you again in the near future. Until next time, we wish you all the best! Best regards,

Dear Olivia, We thank you for taking the time to write about your recent stay at Euphoria Resort. We are delighted that you all had a relaxing time while staying with us and felt well looked after even from the first moment of your arrival. We also appreciate your positive comments regarding our facilities and the food options. It will be our pleasure to welcome you back for another memorable and euphoric experience soon! Best regards,

Thank you for sharing your experience at Euphoria Resort! We are glad to know that you have enjoyed your stay with us and we look forward to having the opportunity to welcome you again in the near future.

We are glad to know that you have enjoyed your stay with us. Looking forward to welcoming you again!

Thank you for your valuable time spent to give us your feedback. We appreciate it. We hope we will meet you again in near future.

Thank you for your valuable time spent to give us your feedback. We appreciate it. We hope we will meet you again in near future.

We are glad to know that you have enjoyed your stay with us. Looking forward to welcoming you again!

We are glad to know that you have enjoyed your stay with us. Looking forward to welcoming you again!

We are glad to know that you have enjoyed your stay with us. Looking forward to welcoming you again!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for sharing your review with us!

Thank you for sharing with us your review. It will be our pleasure to welcome you again!

Dear Guest, Thank you for taking the time to write your review on the website of Expedia. We regret to read that your stay did not meet your expectations and we assure you that we are taking seriously into considerations your remarks. Further to your comments, allow us to advise that both F&B Manager and Rooms Division Manager had been offering you all possible choices for your best service and satisfaction from the moment you reported your inconvenience. We even offered you exceptionally the menu of all a la carte restaurants (even from the ones that were still not operating) and even gave you the chance to decide for your own menu. Even though your stay with us was during the first days of opening and some services were not available, we wanted to ensure that all guests would have the most exceptional and personalized service, which unfortunately you did not accept. Regarding your reservation, please note that Euphoria Resort receives payment via Expedia’s virtual card and thus, we were not able to return you money on spot. Moreover, we had charged you only the first two nights that you had stayed with us we immediately contacted Expedia for a full refund of the remaining days. Again, we are sorry for not being able to meet your standards. Our main goal is to address and solve any inconvenience of our guests during their stay and provide the best possible experience of service. After all it is not a coincidence that Euphoria's excellent grade is coming from our guests' feedback. We hope we will have the opportunity to regain your confidence should your travel plans include Euphoria Resort in the future, under normal circumstances and prove you that your previous experience was not up to our usual standards. Kind Regards

Dear Susanne, thank you for your valuable time you spent to give us your feedback. We appreciate it. We hope we will meet you again in near future. Warm regards,

Dear Lisa, good morning from Euphoria! Thank you very much for your feedback. The Euphoric & Safe Protocol complies with the World Health Organization and the Greek Government health authorities. Some of hotel facilities/services have been adjusted accordingly. However, guests should contact the front desk agents, as some facilities, like coffee and tea upon request, may be provided. We hope to get the opportunity to welcoming you again in the near future. Euphoria Resort Hotel Management.

Dear Marie, Thank you for taking the time to share your thoughts on Expedia, this is sincerely appreciated. We are glad that you liked your experience! We look forward to hearing from you and to welcoming you back at our property! Best regards, Euphoria Resort Hotel Management