Halton East Hotellit

”Great welcome. Booked two rooms at the same price and one was clearly more superior. Night porter was extra helpful Breakfast was excellent.”

”Staff were not polite and not helpful after hours”

”Small room but perfect for what we needed for one stay following a trip to watch footie in Burnley. The lady on breakfast service was very kind and friendly and we all enjoyed the breakfast - would stay again and great we could bring the dog too”

”Nice stay but no shower gel just soap but had shampoo and conditioner thank you for a lovely stay”

”Lovely hotel in a good location. Breakfast was great.”

”Everything about this hotel is first class.We only wished we had stayed another night.We will certainly be back the first chance we get. Many thanks to all the staff.”

”Lovely decor in the hotel. Our suite was gorgeous. We ate in the restaurant and it was lovely, great menu. The pub is very cosy, very relaxed feel to it.”

”Perfect stay”

”Beautiful hotel, second time staying for one night, breakfast included, evening meal have to book separately which was easy to do. Everything about this hotel, location, availability of rooms, staff and food was truly amazing. We will be booking again, probably near Christmas time.”

”This is a cute place to stay but a bit dated. It is dog friendly and it was lovely to see so many furry friends enjoying a trip! We stayed in a building round the back which had some quirky wallpaper but needed an upgrade. Interesting rules around breakfast which were explained in terrifying detail by staff who had been well briefed - "You have 30 minutes from when you enter until you must leave, and you can have one hot drink refill". That was a bit much, but we complied!”

”Great staff friendly and helpful, nice relaxing atmosphere, very nice breakfast, only two very small suggestions would be nice to have longlife milk sachets or similar in the room save having to go down stairs and ask for milk,and could do with a shelf in the shower no where to put shampoo ect when showering”

”Beautiful location with spectacular views. The room was very spacious and nicely decorated and the bathroom was stunning. Breakfast is very good and they offer both buffet and full cooked options. The things that let it down were more to do with the poor staff attitude that we encountered at Sunday lunch and when I tried to check into our room. They didn’t seem interested in helping us and didn’t get our stay off to a great start.”

”Room 1 is extremely small, but was spotless and the bed extremely comfortable. There were too few staff. Service at dinner and the bar was very slow. Dinner wasn't as hot as it should have been. There was too much food on a small plate, I had to hunt under the chicken for my vegetables! Overall, it's quite expensive for food that although was delicious it wasn't hot and not served in a timely manner.”

”Simply put, do not stay here at any price. It is filthy. No hot water. Bathroom sink had only a cold tap. Toothpaste all over sink, tap and glass shelf. Dirty, stained, filthy carpets. Bony mattresses. Bathroom dirty. No one to check out. Hotel not manned. So bad, I would not risk eating Breakfast. Seriously concerned about bed bugs but if I've brought them home from The Wool Merchant, I will 100% take legal action against the owners.”

”Room really nice, good size”

”Friendly welcome on arrival, clean and modern room, no noise whatsoever from the pub downstairs. Strongly recommended.”