Dear Anonymous, Thank you for sharing this review of your stay. We are glad to have delighted you and look forward to welcome you once more. Best regards, Guest Service

Hallo Christel, herzliche Grüße aus dem Hamburg Renaissance Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Gerne würden wir erfahren, was wir besser machen können.Wir freuen uns über Ihre Rückmeldung und verbleiben mit besten Grüßen,Maria Guest Services

Dear Antti, warm greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaRooms Controller

Dear David, warm greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had a good stay with us and that you liked our pool.Best regards, Maria - Guest Services

Dear Michael, warm greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us.Best regards, Maria - Guest Services

Dear Plo, Thank you for taking the time for this review. I am sorry to hear that our team was not able to assist you to your satisfaction but am still glad to see that you had an overall good stay. We hope to welcome you again. Best regards, Guest Service

Dear Plo, Thank you for taking the time for this review. It is good to read that you overall enjoyed your time with us. Nevertheless I have shared your input regarding the pool temperature and would like to apologize that the interaction with the reception team member left you unsatisfied. I thank you again for your time. With best regards, Guest Service

Dear Jaroslaw, warm greetings from the Hamburg Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had a good stay with us.Best regards, MariaGuest Services

Dear Thomas, warm greetings from the Hamburg Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had a good stay with us and that you really like our location. We are already looking forward to welcome you back soon and if you need any further assistance please feel always welcome to contact us directly. Best regards, MariaGuest Services

Dear Enda, warm greetings from the Hamburg Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had a good stay with us and that you really like our location. We are already looking forward to welcome you back soon and if you need any further assistance please feel always welcome to contact us directly. Best regards, MariaGuest Services

Dear Jacob, warm greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for sharing your praise. It was a pleasure to see that you had an overall good stay with us. Best regards, Guest Service

Dear Steen, warm greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaRooms Controller

Liebe Pia, herzliche Grüße aus dem Hamburg Marriott Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten. Wir freuen uns schon Sie bei Ihrem nächsten Aufenthalt in Hamburg begrüßen zu dürfen. Falls wir vorab etwas für Sie tun dürfen dann kontaktieren Sie mich gerne direkt. Mit freundlichen Grüßen und guten Wünschen, Guest Service

Dear Joachim, Thank you for choosing to stay at the Renaissance Hamburg Hotel and providing your honest review. We are sincerely sorry that we were unable to meet your expectations of the Renaissance Hamburg Hotel but would welcome the chance to welcome you again in any of our properties worldwide. Best regards, Guest Service

Hello Mrs. Aalberg Hansen,Thank you very much for your rating. We look forward to hopefully welcoming you back soon. Best regards,Your Hamburg Marriott Team

Dear Tim, Thank you for taking the time for this review. I understand your frustration with the closure and would like to apologize again for the trouble caused. We regularly do maintenance on our facilities to maintain your experience. I am glad to see that your stay was still enjoyable. We would like to host you again in the future. Best regards, Guest Service

Dear Jan, warm greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaRooms Controller

Hallo Anne, herzliche Grüße aus dem Hamburg Marriott Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Gerne teilen Sie weitere Details mit uns, denn das Feedback unserer Gäste ist etwas, womit wir uns stetig verbessern können. Beste Grüße, Maria - Guest Services

Dear Howard,thank you for taking the time to provide us with your feedback.We are sorry to see that we couldn't fully meet your expectations while staying with us. We still hope that you enjoyed your time in Hamburg.We would love to welcome you back with us in the future to make up for this experience.Best regards,Lina Guest Service

Dear Dennis,thank you for choosing the Hamburg Marriott Hotel and for providing us with your feedback.We are very glad to see that you enjoyed your stay with us and that you had a good time in Hamburg.We would love to welcome you back in the future.Best regards,Lina Guest Service

Dear Lena,Thank you for taking the time to provide us with your feedback.We are happy to see that you mostly enjoyed your stay with us. We also take your feedback regarding the doors of the rooms and also the service in the bar seriously and will discuss that with the involved departments, so that we can improve in the future.We would love to welcome you back whenever you are back in the city.Best regards,Lina Guest Service

Dear Marton, warm greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaGuest Services Team

Dear Maja Østergaard, Thank you very much for staying with us and for the nice review. We are happy to see that you had an overall good stay with us. Best regards, Maria - Guest Services

Dear Anonymous, thank you so much for staying with us and for answering our guest satisfaction survey. We are happy to see that you had an overall good stay with us. Best regards, Maria - Guest Services

Dear Jeppe Schyth, Thank you very much for staying with us and for answering our guest satisfaction survey. Our Guests' Feedback is the best way we have to constantly improve our Standards; hence, we have shared your feedback with the management team.Our hope is the next time you are in the area, you will give us another chance to provide the guest experience you deserve.Best regards, Maria Guest Services

Hallo Patrick, herzliche Grüße aus dem Hamburg Marriott Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten und vielen Dank für den extra Lob für unser Frühstück. Wir freuen uns schon Sie bei Ihrem nächsten Aufenthalt in Hamburg begrüßen zu dürfen. Mit freundlichen Grüßen und guten Wünschen, MariaGuest Services

Dear Nick, Thank you for sharing this feedback on your recent stay with us. It is good to read that you enjoyed your time and our team was able to delight you. We will be happy to assist you on your next stay with any room needs you may have. We look forward to welcome you back. Best regards, Guest Service

Guten Tag Meinhard-Josef Franz Alfred, vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten. Wir freuen uns schon, Sie bei Ihrem nächsten Aufenthalt in Hamburg begrüßen zu dürfen.Mit freundlichen Grüßen,MariaGuest Services

Dear John Heine, Thank you for taking the time to share this praise of your recent stay. We are happy to hear that our team was able to delight you and look forward to welcoming you again. Best regards, Guest Service

Dear Allan,thank you for bringing your concerns to our attention, and we sincerely apologize for the inconvenience you've experienced during your stay with us. Regarding the confusion with the culture tax and the double charge, we sincerely apologize for any inconvenience caused. The payment of the culture tax is done directly at the property which was also the case in your reservation.Our team is committed to providing excellent customer service, and we regret that we fell short of your expectations. Please rest assured that we are taking immediate steps to rectify the issues you've raised.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Kind regards,NinaGuest Service

Dear Anonymous, Thank you for taking the time to share this praise of your recent stay. We are happy to have delighted you and look forward to welcoming you again. Best regards, Guest Service

Dear Joakim,thank you for your feedback and taking the time to rate your stay!We are happy to hear that you enjoyed your stay in Hamburg.We forwarded your feedback in regards to the breakfast offer to our Restaurant department in order to find areas for improvement.We look forward to welcome you back soon.Kind regards,NinaGuest Services

Dear Heidi,thank you for your kind words!We appreciate the time you took to rate your recent stay and look forward to welcome you back soon.Kind regards,NinaGuest Services

Dear Jacob, Thank you for taking the time to share this feedback. We are glad to see that you enjoyed your stay and look forward to welcoming you once again. With best regards, Guest Service

Dear Mariann, Thank you for taking the time for this review. It is great to see that you enjoyed your stay. We look forward to welcoming you again in the future. With best regards, Guest Service

Dear Eva, Thank you for taking the time for this review. We are happy to see that your stay was wonderful and look forward to welcoming you again. Best regards, Guest Service

Dear Oivind, Thank you for taking the time to share this review on your stay. We are glad to see that you overall enjoyed your time with us and look forward to welcoming you again. With best regards, Guest Service

Dear Zac, Thank you for taking the time to complete this review. I see that we were not quite able to match your expectations during this stay, for which I would like to apologize. We hope to be able to welcome you again in our or one of our many Marriott houses worldwide. With best regards, Guest Service

Dear Stig Werner, Thank you for sharing this review of your stay. It is good to see that you overall enjoyed your stay with us and we look forward to welcoming you again this year. With best regards, Guest Service

Dear Melissa, Thank you very much for taking the time for this review. It is great to read that you enjoyed your stay and especially our team was able to wow you. I will gladly share your praise with the culinary team. We look forward to welcoming you again. Best regards, Guest Service

Dear Finn, Thank you for taking the time for this rating! Great to see that your stay was fantastic, we look forward to hosting you again. Best regards, Guest Service

Dear Anders, Thank you for taking the time for this feedback. It is good to see that you overall enjoyed your stay with us. We look forward to hosting you again. With best regards, Guest Service

Dear Stephanie, Thank you for taking the time for this feedback. It is great to hear that our team was able to delight you. We would welcome the opportunity to host you again this year in our freshly renovated room. With best regards, Guest Service

Dear Keith, Thank you very much for taking the time to share this glowing review of your recent stay. I am glad to see that we were able to delight you ang we look forward to welcoming you back. With best regards, Guest Service

Dear Bent, Thank you for taking the time to complete this review. It is good to see that you enjoyed your stay at the Hamburg Marriott and we look forward to welcoming you again. With best regards, Guest Service

Dear Sigurd, Thank you for sharing this review of your stay. We are glad you enjoyed your stay overall and look forward to welcoming you again. With best regards, Guest Service

Dear Marta, Thank you for choosing the Hamburg Marriott for your recent stay and for taking the time to answer our survey. We understand that your recent stay led you to provide lower score than we have hoped. Therefore we would like to invite you to share some more details with us. Best regards, Maria - Guest Services