Hotellit uima-altaalla - Hartsop, Penrith

”Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are...

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”What a pleasant place this was. We had food in the Dolly bar and it was excellent. The staff are very helpful. The room was clean and had everything you could want If I was being picky it would of been lovely to of seen outside lights from the bar so you could see the river in the dark”

”Helpful, friendly staff and excellent amenities and food. ”

”Overall this is a very nice place to stay and Anne the ”

”Lovely hotel room was very comfortable however the spa wasn’t very relaxing as it was full of screaming kids running and jumping in the pool ”

”Food at the Inn arrived incorrectly, and tasteless. It was removed from the bill. When we entered our room the toilet seat almost fell off when moved. The heater in the room was broken. We used the hotel pool facility. The changing rooms were dirty. Dirty nappies in the swimsuit dryer. Sauna out of order. Broken drains on the jacuzzi. When the bubbles were on in the jacuzzi the water smelled stale and unclean. On reporting the cleanliness of the facilities after complaining previously about...

”Love this hotel, staff always super friendly!”