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Arvostelut: Wequassett Resort and Golf Club

5 out of 5
Wequassett Resort and Golf Club
2173 Route 28, Harwich, MA

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 147 kautta 191 arvostelua" "
Arvosana 8 - Hyvä. 26 kautta 191 arvostelua" "
Arvosana 6 - OK. 12 kautta 191 arvostelua" "
Arvosana 4 - Huono. 4 kautta 191 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 191 arvostelua" "

9,6/10

Siisteys

9,6/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Mariusz, Los Angeles

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
gthulander vastasi 21.5.2024
Dear Mariusz,Thank you for your review. We are sorry to see that you had an average experience. Please feel free to contact us if there is any additional feedback that you would like to share.Sincerely,Gary S. ThulanderArea Managing Director

4/10 Huono

Diane, Ashburn

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The rooms were dated, noisy and musty smell.
Yöpyi 2 yötä toukokuussa 2024
jcwillis vastasi 6.5.2024
Dear Diane,Thank you for your review. We are truly sorry that you were disappointed with your accommodations, and we will work hard to remedy your concerns. Our sincere apologies,Josette C. WillisDirector of Operations

10/10 Loistava

Brad

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff went out of their way to make our stay perfect
Yöpyi 2 yötä toukokuussa 2024
jcwillis vastasi 6.5.2024
Dear Brad,Thank you for your five-star review. Our sincere appreciation for taking a moment to recognize our team, we are delighted they made your stay a memorable one. We look forward to welcoming you back to the resort in the near future.Best regards,Josette C. WillisDirector of Operations

10/10 Loistava

Manuel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
AMAZING
Yöpyi 1 yön huhtikuussa 2024
jcwillis vastasi 6.5.2024
Dear Manuel,Thank you for your five-star review. We are truly delighted that you had such an amazing stay, and hope to welcome you back again soon.Best regards,Josette C. WillisDirector of Operations

10/10 Loistava

Rakesh Chowdary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay!
Yöpyi 3 yötä huhtikuussa 2024
jcwillis vastasi 6.5.2024
Dear Rakesh Chowdary;Thank you for your five-star review. We are delighted that you enjoyed your time at the resort, and hope to welcome you back again soon.Best regards,Josette C. WillisDirector of Operations

10/10 Loistava

Jaqueline

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is great
Yöpyi 2 yötä maaliskuussa 2024
jcwillis vastasi 16.4.2024
Dear Jacqueline,Thank you for your five-star review.Sincerely,Josette C. WillisDirector of Operations

10/10 Loistava

Sandy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Cory

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loved the resort
Great location, fantastic rooms, restaurant was great as well. Would definitely stay there again!
Yöpyi 2 yötä lokakuussa 2023

6/10 OK

Leo

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
building poorly constructed. I could hear the people upstairs talking and showering as if they were in the same room. Unfortunately this occurred at five thirty in the morning.
Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023

6/10 OK

Joanna

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Good parts: Dining room and verandah were lovely and great views of the water. Not so good: As other reviewers indicated, room was tired and my cottage didn’t include any outdoor space. For that cost I would expect a nicer space.
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Mariam

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Beautiful resort and wonderful service
Yöpyi 4 yötä elokuussa 2023

10/10 Loistava

Peter, Hinsdale

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time here. I had never been to Cap Cod, so I researched places to stay, and the 'Wequassett Resort' kept coming up. I read the reviews from guests, and everything was positive, so I booked our stay there. Wow, very nice! It's beautiful, clean and the employees are well dressed, professional and very nice! We will definitely stay here again!
Yöpyi 2 yötä elokuussa 2023
jcwillis vastasi 7.8.2023
Dear Peter,We are so happy your online research led your family to Wequassett! Thank you for sharing your five-star review and we hope to welcome you back soon.Best regards,Josette C. WillisDirector of Operations

10/10 Loistava

Melinda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A beautiful time! True 5 star service!
Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Andrea

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loved our stay. Upgraded to view room and worth it. Lovely grounds and pools. Pricey but delicious restaurants.Just wish landscapers didn't start noisy weed removal machines at 8 am.
Yöpyi 2 yötä toukokuussa 2023
jcwillis vastasi 23.5.2023
Dear Andrea,Thank you for your review and I’m delighted you loved your stay at Wequassett. Please know the noise issue has been addressed. We hope to welcome you back soon!Best regards,Josette C. WillisDirector of Operations

10/10 Loistava

Norman

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great place to stay with a staff that is second to none.
Yöpyi 3 yötä helmikuussa 2023
Josette C. Willis vastasi 14.2.2023
Dear Norman,Many thanks for your 5-star rating! We strive for exceptional service and are so pleased that is what you experienced during your stay. We look forward to your next visit.Best regards,Josette C. WillisDirector of Operations

10/10 Loistava

Antony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A little Gem
Exceptional, a perfect weekend getaway resort. The staff are professional and friendly and attentive to your needs. Looking forward to returning.
Yöpyi 1 yön marraskuussa 2022
jcwillis vastasi 30.11.2022
Dear Antony,Thank you for your glowing review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again next year.Best regards,Josette C. WillisDirector of Operations

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Golf Getaway
Outstanding attentive staff. We played golf at Cape Cod National and it did not disappoint.
Yöpyi 3 yötä lokakuussa 2022
Josette C. Willis vastasi 18.10.2022
Dear Andrew,Thank you for complementing our staff and I am happy to hear you enjoyed the course at Cape Cod National. We hope to welcome you back soon! Best regards,Josette C WillisDirector of Operations

10/10 Loistava

Kelly

Yöpyi 1 yön elokuussa 2022
Josette C. Willis vastasi 23.8.2022
Dear Kelly,Thank you for your five-star review of Wequassett Resort and Golf Club. We hope to welcome you back soon.Sincerely,Josette C. WillisDirector of Operations

8/10 Hyvä

Neiby

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed our stay at this resort, the service was outstanding and the landscape breathtaking! However, the noise coming for the room upstairs did not let us sleep, you could literally hear even the footsteps! Also, the parking situation was horrible! They constantly have events at this resort and they don't have a parking area for these events, so the people coming for these events or just to dine at the restaurants take the parking spots of the guess staying at the hotel, therefore, instead of finding a parking spot infant of your room you have to go around and around the property trying to find parking and park very far away. This was extremely inconvenient for us with a young child.
Yöpyi 4 yötä heinäkuussa 2022
Josette C. Willis vastasi 17.8.2022
Dear Nelby, Thank you for your balanced feedback and I will certainly share your comments with the team. I am glad you enjoyed your visit and that you received outstanding service during your stay. Best wishes for a pleasant remainder of the summer. Sincerely, Josette C. Willis Director of Operations

10/10 Loistava

Kim

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Incredible stay
Yöpyi 1 yön heinäkuussa 2022
Josette C. Willis vastasi 5.8.2022
Dear Kim, I am delighted you and your family had an incredibly stay at Wequassett Resort and Golf Club. Thank you for taking the time to post a review and I hope you return to the resort for another memorable experience. Sincerely, Josette C. Willis Director of Operations

8/10 Hyvä

Bonnie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2022

10/10 Loistava

Pranay

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic place to relax and recharge. We visited off season (early April) and resort was still getting ready for peak summer. We enjoyed the facility and staff was really great. Superb place to stay. Now we need to visit this place in summers or fall.
Yöpyi 5 yötä huhtikuussa 2022
jcwillis vastasi 25.4.2022
Dear Pranay. Thank you for your review. We are pleased that you had an enjoyable and relaxing stay, and thrilled that you plan to return. Our sincere appreciation for sharing your experience on Expedia, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Randall

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved everything about the resort, but especially the staff. I want to send shout out's directly to Norman and Farouk, both of who were absolutely stellar.
Yöpyi 1 yön huhtikuussa 2022
jcwillis vastasi 14.4.2022
Dear Randall, Thank you for your review. We are delighted that you enjoyed your stay, and that Norman and Farouk made such a positive impression on you. Our sincere appreciation for sharing your experience and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Mary Ann

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely beautiful, breathtaking and relaxing. Thank you so much!
Yöpyi 2 yötä lokakuussa 2021
jcwillis vastasi 22.11.2021
Dear Mary Ann, Thank you for your review. We are delighted that you had an enjoyable experience, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Lawrence

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property exquisitely maintained.
Yöpyi 2 yötä lokakuussa 2021
jcwillis vastasi 18.10.2021
Dear Lawrence, Thank you for your five-star review, and for your compliments regarding the resort's beautiful grounds. We appreciate you sharing your thoughts on Expedia and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Mary

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the layout beautiful landscaping views beautiful great staff
Yöpyi 1 yön lokakuussa 2021
jcwillis vastasi 18.10.2021
Dear Mary, Thank you for your compliments regarding the resort's grounds and team. It's a pleasure to hear you enjoyed your experience and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service at the property was fantastic! From the restaurants to the pool, housekeeping, etc.. they are top notch. Food at 28 Atlantic & the pool cafe were also outstanding. Rooms were good, not great, but overall it's the best property on the Cape.
Yöpyi 4 yötä heinäkuussa 2021
jcwillis vastasi 30.7.2021
Dear Traveler, Thank you for your review. We are delighted that you enjoyed the resort and that the food and service were outstanding. Our sincere appreciation for sharing your experience on Expedia, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Shawn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä heinäkuussa 2021

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a wonderful place. J
Yöpyi 1 yön toukokuussa 2021
jcwillis vastasi 25.5.2021
Dear Traveler, Thank you for your review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Antony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2021
jcwillis vastasi 25.5.2021
Dear Antony, Thank you for your outstanding review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä toukokuussa 2021
jcwillis vastasi 25.5.2021
Dear Traveler, Thank you for your five-star review. We are pleased that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Loistava

Tarkistettu asiakas

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My family and I had an amazing time. Beautiful resort.
Yöpyi 1 yön heinäkuussa 2020
jcwillis vastasi 8.3.2021
Thank you for your wonderful review. It is a pleasure to learn that you enjoyed your time at the resort, and we look forward to welcoming you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Loistava

Kathleen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This is a beautiful resort. I look forward to returning next summer
Yöpyi 2 yötä lokakuussa 2020
jcwillis vastasi 26.10.2020
Dear Kathleen, Thank you for your review. We are pleased you enjoyed your stay and look forward to your return next summer. Best regards, Josette C Willis Director of Quality Assurance

8/10 Hyvä

Amin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
ea Wequassett
Enjoyed the gardens and the different varieties of plants , trees and flowers. Beach was great and easily accessible. Service was very good and the workers seemed to be happy with their job. Bathtub needs updating. Concierge was very helpful and responsive Restaurant food ( the bar and grill ) was average and not great value .
Yöpyi 2 yötä syyskuussa 2020
jcwillis vastasi 29.9.2020
Dear Amin, Thank you for your review, and we are delighted that overall you enjoyed your time at the resort. We appreciate you sharing both your positive feedback along with suggestions for improvement. It was a pleasure to be of service and we hope to welcome you back again in the future. Sincerely, Josette C Willis Director of Quality Assurance

8/10 Hyvä

saeed

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very e pensive but I guess that is the going price for most hotels there. Great restaurant
Yöpyi 2 yötä syyskuussa 2020
jcwillis vastasi 16.9.2020
Dear Saeed, Thank you for your feedback regarding your stay. It is a pleasure to hear you enjoyed your dining experience, and we hope to welcome you back again in the future. Best regards, Josette C Willis Director of Quality Assurance

6/10 OK

Sarah, Boston

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Service was great. Pool was wonderful. However, the room was old. Bathroom was a bit moldy and floor was all cracked/broken. This was not a $750/night room.
Yöpyi 2 yötä elokuussa 2020
jcwillis vastasi 7.9.2020
Dear Sarah, Thank you for your review. We are pleased you enjoyed the resort's pool area, and that the team provided you with great service. It is regretful to hear that we fell short in regard to your room accommodations. I would welcome the opportunity to review your feedback and may be reached at the resort. Our sincere apologies that your stay did not fully meet your expectations. Sincerely, Josette C Willis Director of Quality Assurance

10/10 Loistava

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A fantastic resort close to home. An excellent experience every time.
Yöpyi 3 yötä syyskuussa 2020
jcwillis vastasi 5.9.2020
Thank you for your outstanding review. We are delighted that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette Willis Director of Quality Assurance

8/10 Hyvä

Erin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Almost a nice vacation
The property is lovely and secluded from the rest of the town, which is nice to have everything that you need within the enclave. Overall, we were looking for a destination within a few hour drive that would feel like an actual vacation. The property offered that, but we would likely not return. If you have children it seems to be great but if you are looking for a few days of down time - it is not this. The pool chairs are completely full by 10am, the pool is overrun by little kids (to the point where you can’t actually get in), and the service was clearly overworked and understaffed. Both restaurants were clearly lacking in quality ingredients due to COVID. We both had stomach aches after twenty-eight and would not recommend it to anyone. People were wearing masks, there was hand sanitizer everywhere, and social distancing was encouraged. Overall, it was a pleasant stay but I would recommend going elsewhere as the cost and quality don’t align.
Yöpyi 1 yön elokuussa 2020
jcwillis vastasi 28.8.2020
Dear Erin, Thank you for taking the time to share the objective commentary about your recent stay. I was indeed disappointed to learn of your experience and would like to extend my sincere apologies. Admittedly, we have been challenged this summer with demand for the pool and appropriate staffing levels. Rest assured that we are working very hard to overcome these shortcomings. Our menus at both restaurants were adapted this season to better accommodate the restrictions of the pandemic; however, we strive to offer the finest ingredients. I’d like the opportunity to discuss your experience personally to gain a little more insight. Your review will be shared with our team and we will do our utmost to rectify the issues described. I do hope that we will be able to regain your confidence in the future and will look forward to speaking with you. Sincerely, Josette Willis Director of Quality Assurance

4/10 Huono

Juan, New York

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä heinäkuussa 2020
jcwillis vastasi 11.8.2020
Dear Juan, I am truly sorry that you were disappointed with your stay. We would welcome the opportunity to receive more details on the shortcomings you experienced so that we can properly address your concerns. Our sincere apologies. Sincerely, Josette C Willis Director of Quality Assurance

10/10 Loistava

Thomas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best ever
So nice
Yöpyi 4 yötä heinäkuussa 2020
jcwillis vastasi 17.7.2020
Dear Thomas, Thank you for your amazing review. We are pleased you enjoyed your time at the resort, and hope to welcome you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2020
jcwillis vastasi 13.7.2020
Dear Michael, Thank you for your excellent rating. We are delighted to hear that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Loistava

Julianne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä kesäkuussa 2020
jcwillis vastasi 29.6.2020
Dear Julianne, Thank you for your excellent rating, so pleased you enjoyed your time at the resort. Best regards, Josette C Willis Director of Quality Assurance

10/10 Loistava

Quincy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
This resort was amazing! Surprised my wife with a quick getaway for her birthday! Hands down, she said it was the best birthday of her life! Our bellmen Dave was the best, he’s one of the reasons we want to come back to this resort! Everything was absolutely perfect!
Yöpyi 1 yön kesäkuussa 2020
jcwillis vastasi 29.6.2020
Dear Quincy, Thank you for your thoughtful review. I am so pleased to hear your wife had such an enjoyable birthday celebration - thank you for selecting Wequassett for this special event. We appreciate your compliments regarding Dave, he is a true professional and always does his best to go above and beyond. Many thanks for sharing your experience and we hope to welcome you back soon. Best regards, Josette C Willis Director of Quality Assurance

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Do not stat in a lower level room. You will be able to hear everything up above. It was very loud. Beautiful place, but again very loud. There is no way the people at the propery dont know about this issue. You can hear walking, sneezing. Not conversations but conversations going on.
Yöpyi 1 yön marraskuussa 2019

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful resort with gorgeous landscaping and views. Friendly and welcoming staff. Lovely rooms. Wish we could have stayed longer.
Yöpyi 1 yön marraskuussa 2019

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2019

10/10 Loistava

ROBIN

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä syyskuussa 2019
jcwillis vastasi 9.10.2019
Dear Robin, Thank you for your perfect 10 rating. We are pleased that you enjoyed your time at the resort and hope to welcome you back again in the near future. Sincerely, Josette C Willis Director of Quality Assurance

10/10 Loistava

Bob

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was better than we expected. Beautiful grounds, nice rooms, and the service was first class
Yöpyi 2 yötä syyskuussa 2019
jcwillis vastasi 30.9.2019
Dear Bob, Thank you for your review. We are pleased to hear you enjoyed your time at the resort and hope to welcome you back again soon. Sincerely, Josette C. Willis Director of Quality Assurance

2/10 Hirveä

Mimi, New York NY

Liikematkailija
Huonoa: Henkilökunta ja palvelu
Hotel staff (male) opened my door at 10:45pm at night without any notice. I got so scared and the frond desk told me that there was mis-communication with hotel staff. He was supposed to fix something at the another room! I asked the front desk for 1 hour late check out when I checked in. She approved. Next morning at 11am, male hotel staff knocked and asked me to leave. I had to explained all again to him I paid almost 600$ For 1 night No communication between staffs
Yöpyi 1 yön syyskuussa 2019