Matkat – Heiende

Basic nice hotel with the nice view and location. Walls are very thin though. You can hear everything, including the alarm of your room neighbor which they did not turn off fand it was ringing for many minuts and waking us up too. Also we could hear them having sex at 4.00 am.. Don't expect much from the breakfast- it does not have fresh fruits, mostly bread and cheese.

My daughter’s dirty clothes—placed directly next to her travel bag on the floor—went missing during our stay. We lost hundreds of dollars in high-end activewear, including a Lululemon jacket, a Vuori set, Alo socks, and a Vuori halter. When I reported it, front desk staff claimed housekeeping "accidentally tossed" the clothes into the trash and that the refuse had already been collected. They refused to show camera footage to verify who entered the room, denied any theft, and insisted it was my mistake for leaving clothing near the bin. Considering how small the room trash cans are, it is completely unreasonable to claim a full wardrobe's worth of bulky clothes was mistaken for garbage. Management took zero accountability and offered no compensation or reimbursement for our lost property—they simply comped a single breakfast. I am deeply disappointed by the lack of responsibility and security here. I would not recommend staying at a hotel that takes so little care of its guests' personal belongings.

Tunnelmallinen ja kaunis hotelli aivan ydinkeskustassa. Hotelli sijaitsee rauhallisella sivukujalla ostoskatujen alueella. Palveluun ja persoonalliseen, linna-/kartanomaiseen sisustukseen oli panostettu.