Hepburn Springs Hotellit

”Spa was a bit too cool, bedroom air conditioner was far too noisy to use. Pool in general was very shabby, Spa Pool ladder was dangerous & needs fixing immediately.”

”Very disappointing stay – not the luxury experience advertised. I have stayed at this property previously and have also stayed at many luxury hotels and resorts around the world. Unfortunately this stay did not reflect the standard expected from a property promoted as luxury accommodation. There were multiple maintenance issues with the villa. The spa continually drained and would not hold water above the jets, meaning it could not be used properly. The oven was not functioning and had been...

”The property is absolutely beautiful, the service outstanding and a true exquisite boutique hotel experience. We especially loved sitting around the fireplace in the lounge at night and the incredible breakfast in the most gorgeous dinning room. Perfection ! ”

”Helpful staff and a clean, spacious room. However, the shower water pressure was a bit low, possibly due to a clog.”

”Have stayed here many times but this time might be last. There was about 12 months in our room and it just didn't seem as clean as it always has been”

”Easy parking, and close to Woolworths and the town, room had clean bed and towels, although the cutlery and water was dirty. ”

”Very friendly staff, excellent food, easy parking.”

”If you'd like to live the faulty towers experience, then this may be the place for you. Issues from the get-go when trying to check in, wrong phone numbers/no one on site, incorrect room/s, getting the run-around, and other guests being assigned the same room.”

”I didn't realise we were staying in a brand new little townhouse! It was great. Only negatives: 1. Wifi was really weak. 2. The dishwasher didn't work. We called the 24hr hotline (there'sno receptio), a bit after lunch on a Monday, they couldn't send someone to inspect until the next day. So, the 24hr service is for taking messages, not for repairing faults.”

”Clean and spacious rooms, staff was amazing throughout my visit. ”

”Property was lovely overlooking the valley”

”Nice room, fantastic views, easy entry with no keys”

”Very friendly staff nice rooms peaceful surroundings. Highly recommend”

”Lovely clean refurbished room, great WiFi access, friendly staff. Ideal for a solo traveller.”

”Very clean room. Close to Main Street.”

”We loved it. A cosy little space that had everything we needed. Yvonne was super friendly and welcoming. Highly recommend. ”

”I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight. ”