Hesleden Hotellit

”Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!”

”Very friendly and nice room”

”Parking was limited we were lucky as there was hardly anyone else staying- this is a B&B Not a hotel and is a bit down at heel hasn’t had any investment for a while - but nice family/staff good breakfast - overpriced I’m afraid”

”Key card didn’t work in the outside door but someone heard knocking and opened the door”

”Evrything was ferst rate”

”Never stay again over priced Low Quality And not free parking as last 10 years”

”Rooms were spotless Spot on”

”Rooms and outside facilities need updating and decorating. Outside tables and patio needs regular cleaning and sweeping. But Ben and all his staff were helpful, attentive and friendly.”

”Check in and breakfast were good. The area is close to great pubs and restaurants and the metro. Unfortunately in the year since we last stayed here, the hotel looks a little rough inside. Carpet looks beat up. There are dings and scuffs all over the walls inside hotel rooms. We had a great time otherwise. ”

”The food was excellent and the potions enormous. It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham. Most of the staff very friendly a couple not so but didn’t spoil our stay”

”First visit to Bowes incline and won't be the last.If it was on 4 in bed program I could be hyper critical on a couple of issues but I'm not.I always give a fair and balanced review's and this is what I'm doing,first impression of hotel was clean and well maintained,staff on reception were friendly and welcoming explained breakfast set up and evening meals.rooms are small but cozy for two and well appointed .can get a bit noisy in morning when people going for breakfast with doors...

”The hotel is well positioned and presented, occupying a strategic location overlooking the town. The room occupied was on par for the standard of the hotel, albeit the slope of the floor in the shower made you feel as though you might tumble out of the shower. The restaurant felt somewhat cramped with tables sited at both ground level and on raised platforms, which gave the impression of either looking down on other diners or being watched. The staff were polite and professional with the food...

”Room was nice and clean. Liked that there was a separate door you could use to go out and it from the hotel. Very dissapointed that they did not serve breakfast at the hotel dispite advertising it. Sunday roadt was amazing!”

”Parking on site was great. lovely pub very close by, owners very friendly and helpful. ”

”Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.”