Hessel Hotellit

”Excellent”

”.”

”Door to the pool was closed all day. Breakfast was boring. No coffee on the lobby. Stinky old hotel and staff was rude.”

”The room was very clean. Some of the waterpark wasn’t working. Outdated waterpark but yet very clean. Great location. Right on water with nice view of bridge from our room. ”

”One of the staff members was extremely unprofessional and rude when asked about kids running the hallways until midnight. I get it, it’s not hugely within their control, however they could have done a better job ensuring things stopped and definitely not being rude to me when I was just inquiring about it. When asked if there was a manager she said not on site and that they were taking months off and one was on vacation. I emailed one manager with no response. Our room didn’t have several basic...

”I will stay here again. Just wished the hot tub was working. ”

”Very nice ”

”Not as advertised ”

”Room was very clean. The staff was very friendly and helpful. Breakfast offered a wide variety of hot and cold food choices. Loved the view of Lake Michigan and Mackinaw Bridge from our room. window”

”Clean room with a great low price, enjoyed my stay there”

”Room was dated but clean; it did not have a table and only one chair. Pool and hot tub were closed. Laundry and trash in the hall. We were told that they were getting ready to do a renovation..”

”Evening check in person seemed annoyed she had to get off her phone to check us in, she was rude, we could definitely tell she didn't want to be there and that we were an inconvenience to her. Player's club staff also acted inconvenienced to assist us. No one seemed happy to be there. Room hallways were under remodel with wet paint signs and long nails sticking out of trim. Hotel definitely needs some updating.”

”Yes ”