Heybridge Basin Hotellit

”The staff were absolutely amazing, me and my partner stayed for the weekend for a wedding. I felt very welcomed, and as though we had known each other for years! For that reason alone we are definitely going back. The food is great, fresh and hot! The rooms are quaint, and well presented. Initially there were a few issues which could not be helped, the staff were so attentive and apologetic, that we felt that they couldn’t have done more. So recommend this place, just for the staff alone!!”

”The staff really went out of their way to make our stay comfortable and were very sympathetic as we were going through a difficult time”

”Lovely hotel with very helpful and personable staff. Breakfast was superb.”

”Breakfast is superb!”

”Very helpful staff. Food in restaurant very good. The whole place is clean and there are bouncy castles in the garden for children. They take blue light cards for food. The major disappointment is that the bar and main building shuts at 10pm promptly. Thus no more drinks even for residents and you can’t even sit in the building which is locked. Thus you either sit in the garden or go to your room. Sadly there is nowhere nearby to get a drink etc. crazy beating in kind we were there for Friday...

”Hotel was old, worn, dirty and cold. There is no restaurant, and no stores nearby to get food etc. Staff was nice, but that didn’t save the experience. ”

”Turned up to be told the manager was out and wouldn’t be back for half an hour at least, so we couldn’t check in. So had to sit and wait (we were supposed to be getting ready for a wedding). Manager treated us as though we were some sort of nuisance wanting to check in. So after nearly 45 min she arrived and asked for a £200 deposit… this wasn’t mentioned anywhere on the listing. The rooms were dirty (walls, floors and bedding), the tiled floors with missing grout in our bathroom were...

”Everything”

”Poor maintenance A/C not functioning Cracks in wall plaster No fridge. Shower had very poor drainage.”

”The food was lovely Nice bar area and the staff couldn't do enough for you”

”Very pleasant room in pub /hotel in centre of town with fast wifi and all amenities. Cooked breakfast also included -although quite a short time for breakfast - between 8.30 and 10 on a Saturday. But breakfast was fine.”

”Clean room though may be small in size with the unnecessary extra bed occupying the space. The staff was helpful but was surprised to see that not all the rooms had IRONs which is standard in US. ”

”A nice hotel and pub with lots of character and very comfortable rooms. The breakfast was lovely and the staff very helpful and present when needed.”

”Large, clean and comfortable room with lux feeling en suite. Loved the breakfast hamper in the room.”

”Breakfast wasn't too good”