Highland Hotellit

”Staff were very pleasant, breakfast was good, safe parking and very clean room.”

”Smelled of cigarette smoke. People smoking in the actual hotel. ”

”Clean rooms and friendly staff”

”The room was very clean, the beds were super comfortable , the staff was efficient and very nice at check-in and the breakfast was good with a lot of variety. Convenience stay off interstate 84 and there is a large diner/restaurant in the parking lot with a variety of food choices at a reasonable price. I would definitely stay there again if passing by.”

”Nice location on the water, but rooms need updating. Good free breakfast with eggs, bacon, sausage, waffles, bagels, fruit and yogurt. ”

”Very good”

”Great place to stay.”

”Last moment reservation, excellent breakfast you dont regret”

”We were upgraded to a suite because they overbooked the double bed rooms. The staff member was very apologetic and helpful. The room was clean and spacious. The bed was very comfortable.”

”The noise level inside the room was below the standard threshold.”

”Room was very clean, easy access from highway and good food next door. Very easy for travellers.”

”Good”

”I am extremely disappointed with my stay at this hotel. I paid over $500 for two rooms for two days, expecting at minimum a clean and safe place to stay. I checked in around 7 PM, grabbed my keys, and went straight to work without even looking at the room. When I returned around 5:30 AM, I discovered the room had bed bugs. This is completely unacceptable. Cleanliness and pest control should be the most basic responsibility of any hotel. To make matters worse, after bringing this serious issue to...

”The Front Desk evening/ night auditor was AWFUL. He was incredibly rude, and refused to help my family check in . He caused 2 other guests a difficult check in and was not professional, and was saying hurtful things under his breathe. Very disappointed in the hotel. ”

”I travel often. First time writing a bad review. The rooms in the Holiday inn express in Montgomery New York were so dirty!! I actually feel bad for man at front desk. It's not his fault. It's the company that should replace the filthy rugs and moldy bathrooms. I will never stay in a holiday inn express again. The reviews I read had to be false. It's in a great location. Could be so nice if it was clean. ”

”I had an issue with the heat. ”

”Nice hotel. Reception staff had great tips for hiking trails in the Catskills.”