Hilo Hotellit

”Everything was perfect ”

”First of all, because our Flight was canceled by Southwest Airlines we were a day late checking in, I called the hotel explaining we would be late through no fault by us. When we checked in to the hotel we were told that because we booked through Expedia that they did not hold the room we booked for andvprepaid for. So instead of King bed we were given two QUEEN BEDS. BOTH HAD OLD HARD MATRESSES. VERY UNCOMFORTABLE. VERY DISAPPOINTED! ”

”Great location, restaurant seafood buffet was excellent. We enjoyed our stay”

”We loved staying here for the convenient location near U Hawaii Hilo and all the Hilo sites. It’s a great walk around Banyan Dr and the park in the morning. And there is plenty of shade for pool time later in the day once beach time is done. It’s only 7 min drive to the main shopping and dining in Hilo. Great location, clean rooms, and helpful staff!”

”Staff was great”

”The staff was concerned with us getting there before 8pm. We hurried to get there and did not stop for dinner. We arrived to check in at 5pm and the staff seemed eager to show us our rental and get out of there (we were the last and maybe only ones to check in that day). There was a living room but there were beds in it. The shower was challenging to figure out how to use. It had two handles (neither were marked) which seemed to produce cold water no matter how I turned the handles! On the...

”Clean room, comfortable stay”

”Very nice and clean rooms, the area is not the nicest.. gets noisy at night”

”Beautiful place, but bugs in the bed didn't give much sleep during the night.”

”We enjoyed staying here. As a big cat lover I was pleased of the friendly cats they had. The only negative side was the noise which started between 7-8am on mornings. We stayed in unit number 1 so I think that the staff started their day in the room next to ours. Also a sponge for dishes in the room would be nice to have - now we had to borrow it from the kitchen. ”

”Very clean. Nice location. Lots of little things that someone thought to include. Like pots and pans, every utensil imaginable. Very nice place ”

”Was very difficult to sleep with all the traffic passing by. Not sure that is fixable but a downside to staying there. ”

”This property was wonderful. It was high above the town with great views of the town and ocean. It had a distinctive modern architectural style and an authentic comfortable feel. Our room was clean and well stocked. It was spacious and we had an outside balcony. There was also a beautiful garden and a large shared living room with a pool table. We would definitely stay here again on a future trip to Hawaii.”

”Adorable old beach house facing straight to the sea. Very friendly service, beautiful little dining area with great views. Amazing place!”

”The rooms are clean and have amazing decor and wood work. ”

”Room was very clean”

”工作人員很溫暖，設備很齊全，但設備也較老舊”

”This is a very nice lodge with a great history. The room was spacious and we really enjoyed the hot tub and the nature trail. My only complaint is with the people in the room beneath us as we heard them talking well past the quiet hour of 10:00 pm. As the inn has no night manager, I was required to deal with it myself by talking to them directly. Not sure if the insulation between the rooms is adequate. We did hear other neighbors as well but they respected the quiet hours. ”

”The room was clean and ready when expected. Location is great. Cute restaurants and store near by. ”