I’ve always stayed at Hiltons and been happy (I’m an award member) so I know what to expect from my stays. Although the location of this property is outstanding, right by the beach, it is in dire need of repair. In our room, 3 cabinet doors were broken, two constantly open so we ran into them, the refrigerator was missing shelves, so we couldn’t fit things, both ends of the curtains were broken off so we couldn’t pull either side all the way closed. At their cafe, the latte maker was broken all 5 days of our stay, the ping pong table is broken, and there were stained sheets put on our beds 2 out of the 5 nights we were there. They didn’t refresh new cups and towels a couple times. I don’t know what’s going on there, if they are still recovering from Covid? I’m not sure but to pay $320 a night for a room to have so many things broken (and dirty) was disappointing. The pool was very nice, the service was good and the closeness of the beach was amazing.
