Thank you for sharing your experience with us. We're sorry to hear that the bathroom did not meet your accessibility needs. We understand the importance of having the right facilities for your comfort and safety. We apologize for any discomfort this may have caused during your stay and appreciate your patience. If you have any further comments or suggestions, please feel free to share them with us.

Thank you for choosing Luana Hawaii Realty for your stay.We look forward to welcoming you back to our hotel in the future.

Thank you for taking the time to share your experience with us. We're truly sorry to hear that your stay fell short of expectations due to the condition of the room. Please accept our sincerest apologies for any inconvenience caused. Please feel free to reach out to us directly if there's anything we can do to make amends or assist you further.

Thank you so much for your kind words! We're thrilled that you found our place to your liking. If there's anything we can do to make your next stay even better, please don't hesitate to reach out. We can't wait to welcome you back!

Thank you for your stay at our vacation rental unit and taking time to review our unit. We appreciate your understanding regarding the lack of traditional services in a vacation rental setup. If there's anything specific, you'd like us to improve upon or if you plan to visit again, please let us know. We'd love to make your next stay more comfortable and enjoyable.Mahalo.

この度は弊社バケーションレンタルのご利用誠にありがとうございます。またのご利用を心よりお待ち申し上げております。

Aloha Kazuma,Thank you for choosing Luana Hawaii Realty for your stay and taking the time to post a review of our property. We look forward to welcoming you back to our hotel in the future.

Thank you for your stay and letting us know about your experienced during your recent stay at our property. As we stated on the listing, we do not provide daily housekeeping services during your stay. We apologize that our service did not satisfy your expectations.

Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations. We will share your valuable opinions with our team to improve our services.

Aloha, thank you for choosing Luana Hawaii for your stay. We look forward to welcoming you back to our hotel in the future. Mahalo.

Thank you for providing your feedback.We apologize that our service did not satisfy your expectations. We truly appreciate if you could provide areas which we need to improve. I look forward to hearing from you and learning how we can make this right.Mahalo.

Thank you for choosing Luana Hawaii Realty and being a wonderful guest and welcoming you back soon. Mahalo.

Thank you!

Aloha,Thank you for choosing Luana Hawaii Realty for your stay. We look forward to welcoming you back to our hotel in the future. Mahalo.

Thank you for being a wonderful guest and welcoming you back soon. Mahalo.

Aloha,Thank you for choosing Luana Hawaii Realty and letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement.We look forward to welcoming you back to our hotel in the future.

この度は弊社バケーションレンタルのご利用誠にありがとうございました。またのご利用を心よりお待ちしております。

Thank you for being a wonderful guest and welcoming you back soon. Mahalo.

この度は弊社バケーションレンタルのご利用ありがとうございました。またのご利用心よりお待ちしております。Mahalo.

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our vacation rental unit.We hope to see you soon!

Thank you for your stay at our vacation rental unit. It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.We are very sorry the line to check in was so long. This is privately managed unit however the check in is done by hotel front desk. Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.

Aloha! Thank you very much for staying with us for your vacation here in Hawaii. We are very pleased to hear that you have enjoyed your stay at our unit. Thank you very much for being a wonderful guest, we look forward to hearing from you again in the future! Mahalo.

Thank you very much for staying with us for your vacation here in Hawaii and providing your review. We are sorry for the confusion; this unit is privately managed vacation rental room at Ala Moana Hotel. It was a pleasure to have you as our guest and we hope to welcome you back soon.

Aloha Gwendolyn, Thank you for your stay at our Ala Moana Hotel vacation rental unit and providing your feedback. Since this is vacation rental unit, the housekeeping service is available with additional fee. Thank you very much for being a wonderful guest. Mahalo.

Thank you for your stay at our vacation rental unit and providing your feedback. We stated on the listing regarding exterior construction and pool closures, however we are verry sorry if the notation was not clear. We apologize for this inconvenience.

Aloha. Thank you for choosing our vacation rental unit for your stay and providing your feedback. We will address these issues. Thank you very much for being a wonderful guest, we look forward to hearing from you again in the future! Mahalo.

We are sincerely sorry for the inconvenience Ala Moana Hotel parking has caused. We will make sure to inform Ala Moana Hotel of this matter as parking is out of our company's control.

Thank you for your review and stay at our Ala Moana Hotel unit!

Thank you for feedback! We are glad you enjoyed your stay here. Mahalo!

Thank you for your review!

Thank you very much for staying with us for your vacation here in Hawaii. We are very pleased to hear that you have enjoyed your stay at our unit. Thank you very much for being a wonderful guest, we look forward to hearing from you again in the future!

Thank you for your review and we are sorry to hear that the view from the room did not meet your expectation. Every hotel/unit owner has a different definition of ocean view and oceanfront view. We are available to answer any questions before your booking as well.

Aloha, Thank you very much for being a wonderful guest, we look forward to hearing from you again in the future! Mahalo.

Thank you for your feedback!

Thank you very much for your feedback!

Thank you very much for staying with us and providing your feedback. We apologize that our service did not satisfy your expectations. We will refer to your opinion to improve customer service in the future.

この度はメッセージをお送りいただきありがとうございます。まず、この大変な時にお時間を頂戴しわざわざ連絡いただいたこと、また皆様のご健康をお祈り申し上げます。せっかくのご旅行がキャンセルとなったということで非常に残念ではございますが、本件（コロナウイルス）に関するキャンセル処理はエクスペディアが一貫して行っておりますため、お問い合わせはエクスペディアまでお願いいたします。

この度はご宿泊いただきまして誠にありがとうございます。ハウスキーパーに連絡をして、清掃を徹底しますよう伝えます。不快な思いをさせてしましまして大変申し訳ございませんでした。 またのご利用心よりお待ちしております。

Thank you for providing your staying with us for your vacation here in Hawaii and letting us know about  this issue. We apologize that room was not clean. We will address this issue as soon as possible. Thank you very much for being a wonderful guest, we look forward to hearing from you again in the future.

Aloha. Thank you very much for being a wonderful guest, we look forward to hearing from you again in the future! Mahalo,

Aloha, Thank you very much for staying with us for your vacation here in Hawaii. Also we appreciate your feedback. Thank you very much for being a wonderful guest, we look forward to hearing from you again in the future! Mahalo,

Aloha, Thank you very much for taking your time to write us a review. We are very sorry to hear that your stay with us did not meet your satisfaction. We will continue to work hard to bring our guest a pleasant stay. Mahalo

この度はご宿泊頂きまして誠にありがとうございました。この度は、ご不便をお掛けして申し訳ございませんでした。ご滞在中、管理会社にご連絡頂けましたら対応させて頂きます。 またのご利用して頂けましたら幸いでございます。

Aloha, Thank you very much for your feedback. We apologize our unit at Ala Moana Hotel did not meet your satisfactory. We will continue to work hard to better service our future guests. Sincerely, Gaia Hawaii

Thank you very much for staying with us and providing your feedback and letting us know about  this issue. We apologize that our service did not satisfy your expectations. we will contact housekeeper and address this issue as soon as possible. We are sorry for the incovinience.

Thank you very much for staying with us for your vacation here in Hawaii and providing your feedback and letting us know about  this issue. We apologize that our service did not satisfy your expectations. We will address this issue. We are sory for the inconvinience.