Hae hotelleja – Bassetlaw District

”A lovely place but unfortunately let down by rude staff, bad room placement and broken air conditioning. There was a wedding taken place and the music went on into the night, between this and the broken air conditioning, our young baby was disturbed through the night. We contacted Gary the nightporter who was helpful and explained they knew it was an issue and to raise it with management the following day. We contacted management by email in the end as no one was available the following day. I...

”Hotel was stoplessly clean. Check in quick and easy. Room was spacious, and again spotlessly clean. Bed very comfortable and breakfast the next day was delicious Highly recommend 5 stars from me.”

”I’d like to say thank you to the very friendly and helpful staff who couldn’t do enough for us. Our room was upgraded with a view of the racecourse and the room was superb. The highlight was a delicious breakfast for £10 when paying in advance. I’ll certainly stay here again when there isn’t racing! ”

”An amazing hotel with a great restaurant and lovely staff”

”Always stop at this place if working in the area”

”Overall stay spoiled by slow service at dinner in restaurant.48minutes between ordering and first course being served.I had to go to staff to find out what was happening.The same happened to a couple on the next table.Very poor communication from staff.Spoiled the meal.”

”Beds very hard so didn't get much sleep Easy check in Friendly staff Easy check out”

”The breakfast was the only redeeming thing about our stay. Rooms were old a musty smelling, the carpets were so old and stained and wrinkled in places. The bottled water in the rooms were reused bottles that they top up. ”

”Frech clean room - immaculate bathroom. Ideal for what we needed - a base for the night. Very reasonable price - free parking. Rapid EV chargers next door. Free breakfast was a bonus. Lovely friendly helpful staff. Thank you”

”Beautiful place Bed super comfortable Overall highly recommended”

”Centrally located. Nice room, but very cold in November. Service in restaurant was very slow as I waited my burger about 45 min. although there was only one customer in addition in the whole restaurant”

”So terrible we walked in and walked out again, drove around to find a different hotel! This hotel gave me the creeps, like something out of a horror movie with an American hostel feel. We arrived late (10 ish pm) and despite the hotel being quite quiet our room was given to us and was one of the last rooms down a long dark corridor at the back of the building. I was travelling alone with my young daughter and couldnt understand why we were put so far away from civilisation. Something felt...

”Lots of mould a damp windows on the inside ”

”Reception not manned on arrival, did not realise that door card and check in card was left on table for self service. Basic hotel with English Breakfast /Toast/Yoghurt included in the price. Large car park. Ideal location to attend a party in Mansfield. Not planned to use the restaurant but believe it was closed during our stay. Bar also looked closed but think we were told it was available if required. I would stay again if I needed to stay overnight in the area.”

”Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers.”

”Very comfortable and well equipped”

”Staff here are where very helpful we booked a family room when arriving into our room there was only a double bed and one single for a family of 4 2 adults and 2 children. The staff were very quick to help and re arranged us a new room without hesitation. We had travelled a lot the day of staying. Decided to eat at the hotel was disappointed that there wasn’t a children menu for our children to pick from. Couldn’t fault the food was absolutely Devine for dinner and breakfast was lovely to all...

”the room was clean and tidy although it is a little tired in places, bed was comfortable and breakfast was plentiful and tasty ”