Hae hotelleja – Bernalillo County

”It was our first time staying and we were impressed. The beds were comfortable and the rooms were clean. The front desk staff were very amicable.”

”No food after a certain time not good.”

”Staff was very helpful!”

”The staff here were kind and helpful. They had a shuttle that dropped off at the airport and also picked us up from the rental car company. They were friendly and helped us with any need we had. Now. The room was so disgusting. A layer of dust on everything. Stains of what looked like blood on the couch. The couch frame was wrecked. The carpet had wrappers on it. If you like good staff and a shuttle service around a 2 mile radius. This place will suit you. If you worry about a clean place....

”Nice clean rooms, just needs more sitting a couch or chair would be nice.”

”The restroom curtain was not enough protection to keep the water spilling outside of the Bathtub. IG seemed like they were in process of fixing and it was left half way done.”

”Pool had no water, bedspread had stains, shower felt grungy, a/c was loud and blew directly on one of the beds, one person panhandling outside our room. Breakfast was adequate but this wouldn't be my top choice for a hotel!”

”Helpful staff, nice location, great room.”

”We liked the interior, the room and the beds. The atmosphere in the hotel was nice and most of the staff where polite and friendly. I would have given 4 stars, but the Wi-Fi, that we needed so much, was absolutely rubbish. We spent hours to make it work. (When we changed hotel all worked fine) The hotel charges for aminities parking, Wi-Fi, bortled water, coffee aso. We had no Wi-Fi, no water bottles - the price was the same. The girl at reception was not serviceminded. The hair dryer was...

”good location near freeway, university, and restaurants. Clean and large, light room with comfortable bed. Lots of free parking. No complaints!”

”Valet was excellent! Estephanie and her team were amazing and kind. Restaurant staff very attentive and helpful, we traveled with a group of 5. It was a busy week due to flamenco fest '39. Check-in staff amazing except for this one female who worked Sunday AM 7/21; she could not be bothered with guest. I asked her if I could through some trash in the can behind the desk, she directed me to through it in the women's RR. Then another guest asked the same question and was told there were no trash...

”Clean rooms, great breakfast and dinner time happy hour. Staff was good.”

”I loved this beautiful hotel. Everyone was so friendly and professional. My room was soooo charming and beyond clean. It smelled clean and fresh! And the area was quiet. Its a great place tonstay!”

”Wonderful stay. The staff was so helpful and friendly. The hotel is under renovations, so some areas are still a work in process. My room was very clean and comfortable. My only suggestion is to ensure that an electical outlet/usb plug is available on both sides of the bed. My room had only a plug on one side.”

”The most amazing hotel property in New Mexico. Absolutely stunning, with such professional staff.”

”The bathroom shower was awful ; it was a shower head with a drain , the drain dish hot work therefore the entire bathroom floor was wet for a couple hours”

”Room was clean and the A.C.work good kitchen was organized. The staff were helpful”