Hae hotelleja – Bexar County

”Pool was cloudy, could not see the bottom. US and Texas flags were in deplorable condition, but staff promised to get them changed. I won't go back unless they are. Rooms are in need of a refresh, but were clean and comfortable. Staff were pleasant and helpful.”

”Loved the property. They were doing construction on the steam room and sauna during our stay which was a bummer and a bit loud, but without that bit it was great! Loved the two pools, great shade, lazy river and sandy beach. Ability to order food and drinks from all over was super convenient as well.”

”I just feel for $630 for 2 nights the rooms and everything was very mediocre.”

”The room was clean the staff was amazing the view was nice 10/10 definitely will Be booking again”

”June 2026 The pros: helpful/friendly staff/clean pools/clean rooms The cons: half resort is under construction right now and the construction is loud, and the property is so packed with people on weekends - it's hard for the staff to maintain clean property grounds - lots of empty glasses and trash left around”

”My stay was great, nice clean rooms. Great location close to the river walk.”

”very friendly hosting”

”This hotel was better than I expected. Very close to the airport which was perfect for a late flight in. The guy at the front desk was very nice. I would stay here an again.”

”Bathroom was bad. Broken, dated, lightbulbs out, tub with mildew, non functioning shower curtain, doors didn’t close…. Otherwise room was ok, and the location was excellent”

”On line was a bar but on property no bar. Swimming pool was not in use. Air was not working in lobby. In my room sink was not draining but mainteance did fix it. Nets were in room and bathroom picture glass broken.”

”We had a nice quiet stay. Great breakfast. Front desk was absolutely fantastic.”

”Great location, great staff and always superb service”

”Great location on river walk, .. I would not eat breakfast there (severely overpriced ). Bar staff was not friendly .”

”Nasty Smell!!”

”This was our first stay since the Hilton transition, and the collapse in quality is staggering.The resort has devolved from an upscale sanctuary into an under maintained, commercialized venue that prioritizes a "trashy carnival money grab" over paying overnight guests. We paid a premium luxury rate to enjoy resort amenities we could not even access or use. The failures during our stay included: Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water...

”This was a great overnight stay. The staff encountered were very helpful. The breakfast was decent. It is an older building so that must be taken into consideration, but the rooms were as tidy as they could be, and having access to all of the downtown amenities was a major plus.”

”Location location location. This was a short walk to everything we wanted to do 5-8 min walk. Everyone was so nice from the check in to the cleaning staff to the valets. The only thing that that was a problem was the elevators. Every time the elevators opened they were full and we had to cram in. When we went to check out at 10 am Sunday we waited 30 min for an elevator then finally carried our bags down 7 flights of stairs. So either get up and out early or pack light but we would still stay...

”location is very good close to downtown. HEB across the street and is just off IH 35”