Hae hotelleja – Caerphilly

”Our room was nice but it was hot and the aircondition did not work.”

”Huoneen ikkunaa ei saanut kiinni, joten huoneessa oli kylmä niin kuin muuten koko talossa. Vettä sai valuttaa minuuttitolkulla, että tarkeni peseytyä. Ei hissiä, kuuluvuus käytävästä ja naapurihuoneista liian hyvä. Henkilökunta oli ystävällinen, aamiainen hyvin perinteinen englantilainen. Ei siis vihanneksia, vain raskasta ruokaa. Sijainti oli hyvä, helppo kulkea, eri paikkoihin ”

”Nice hotel with great location and extremely nice staff. They get us early breakfast in the room and answer all the questions we have. Breakdast buffet was also great and lot of healthy options. Gym was maybe the best hotel gym i've ever visited. Spa was nice bonus and 20 meter long swimming pool was so cool because you can really do the swimming exercise there if you wanted to. ”

”Staff needs some customer service training.”

”Good value and adequate for our purpose”

”Lovely hotel. Great views across the bay. Staff were lovely especially Loretta at breakfast. Nothing was too much trouble.”

”Carpets and furniture a bit dated, but did what I needed it for. Good location, great staff.”

”È la seconda volta che prenoto questo hotel, soprattutto per la sua posizione strategica e la facilità con cui è possibile raggiungere i luoghi di interesse. Il personale è molto cortese; desidero fare una menzione speciale a Chiara, Event Manager, una professionista instancabile, competente e sempre disponibile a soddisfare ogni richiesta con gentilezza e attenzione. Le camere sono spaziose, ma iniziano a mostrare i segni del tempo. La moquette andrebbe rinnovata e anche il bagno potrebbe...

”Clean room, polite and friendly staff. No complaints.”

”Lovely well maintained modern rooms with sparkling bathroom and plenty of hot water for great shower. Nice to see eco facilities. Breakfast and dinner were superb and akin to gastro pub quality and generously portioned. We wouldn’t hesitate to return next time we visit family in the area. Staff were friendly and accommodating at all times.”

”Attention! There was NO hot water during the whole of our stay! When I notified the hotel via a WhatsApp text, they told me that the boiler had broken down and they were going to fix it. When I spoke to the person at Reception, he said that a technician was going to come in the morning, but there was still no hot water. When I asked for compensation, I was told that they would get back to me, but they never did! Instead I kept on getting emails to rate my stay and/or to contact Costumer Service....

”Plenty of parking Good choice of food in the rss9”

”Played a round of golf, unintentionally with an employee who helped to make it a memorable day. Staff can't do enough to help you.”

”I liked the bathroom. No ramps in front of hotel for luggage or accessibility for strollers or wheelchairs.Main entrance revolving door broken. Reception desk lacked privacy. No water in room or in reception area for weary travelers. Was not directed to carts for luggage.”