Hae hotelleja – Caerphilly

”Our room was nice but it was hot and the aircondition did not work.”

”Huoneen ikkunaa ei saanut kiinni, joten huoneessa oli kylmä niin kuin muuten koko talossa. Vettä sai valuttaa minuuttitolkulla, että tarkeni peseytyä. Ei hissiä, kuuluvuus käytävästä ja naapurihuoneista liian hyvä. Henkilökunta oli ystävällinen, aamiainen hyvin perinteinen englantilainen. Ei siis vihanneksia, vain raskasta ruokaa. Sijainti oli hyvä, helppo kulkea, eri paikkoihin ”

”Nice hotel with great location and extremely nice staff. They get us early breakfast in the room and answer all the questions we have. Breakdast buffet was also great and lot of healthy options. Gym was maybe the best hotel gym i've ever visited. Spa was nice bonus and 20 meter long swimming pool was so cool because you can really do the swimming exercise there if you wanted to. ”

”Staff needs some customer service training.”

”This was our first holiday after 5 years due to severe illness. We told staff this as it was my sisters 10 year wedding anniversary and my mom's birthday who suffers with MS. They said something special would be organised. Nothing was. I asked at reception which then gave 3 Welsh cakes with happy birthday written on BOTH plates. Really disappointing. We live beetle in the room and gave it in a glass to reception. No glass was replaced. We stayed Executive no robes ( asked 3 times) no wellbeing...

”Everything was perfect”

”slightly small but clean and comfortable, staff were friendly”

”The hotel was very nice, parking was simple. And the location was very good - the city centre was on the door step. There was Browns bar and restaurant in the hotel, and this was very good. Nice place if you wish to soak up the city centre atmosphere.”

”The room and bedding was fine - clean. The rest of the hotel needs a really deep clean. I booked for the pool and jacuzzi and took one look and thought- no way am I going in there! The lifts need a deep clean between the doors and windows need attention. A good steam clean ever would do no harm. No bar open on Sunday evening. Nothing in the mini bar. Not even a bottle of water! On a positive note, it was quite enough to get some rest. For £200, I excepted better.”

”Could have done with a king size bed instead of a double bed but that is my preference. Air conditioning was non existent or I just couldn’t work it. But there was a tower fan in the room that helped. Over all good stay.”

”It was one of my greatist stays of my life. Huge miljööö.”

”Good large room with huge king size bed really comfortable and good shower. Clean and quick lifts with car park good location for Cardiff city centre.”

”Good location with free parking”

”The room was spacious, clean and well maintained. The staff were helpful and pleasant especially the lovely Scottish lady on reception. We didn’t have the breakfast or have any food from the bar as they sell peanuts which my daughter has an anaphylactic allergy to. This meant we had to go out for food. The pool was a great feature but had limited hours for children so wasn’t used as much as we had anticipated. They had a lot of kids swimming lessons on at the same time which again we hadn’t...

”Breakfast is good”