Hae hotelleja – Dakshina Kannadan piirikunta

”After checkin, Found room is not clean, I had to ask for water bottle, Door mat etc. Found cockroaches as well. Had a very bad experiance”

”Room was clean and well appointed. Front desk staff were excellent. I found the restaurant food quality average and the staff poorly trained and not able to either communicate well or provide good service. Housekeeping was good but again staff didnt seem to understand or follow up on basic needs. E.g. no face towels were provided. Laundry service was excellent and prompt. I liked the hotel and will stay there again. All these things are fixable by the management and I hope they can make them.”

”Great location with easy accessibility to the city centre, forum fiza mall, beaches, shopping, and restaurants! Staff were excellent with their attention to minute details and above and beyond customer service skills, especially would love to mention ms. Lady Helena at the front desk support and prompt services provided by the room service and restaurant dinning staff. Rooms were clean, cozy well equipped with all the toiletries provided. ”

”Yes - all of above”

”Excellent location! Manage Yashwant & the staff members were very cooperative. They outsource breakfast which was good. Overall, happy with our stay! ”

”Both Expedia and hotel are making a scam. Bogus duo. Don’t book here. I lost my money.”

”4 nights business trip and I was appalled by the level of cleanliness at this facility. Dirt on the floor, walls and every surface imaginable. Sheets were also covered partially with old stains and I did not dare to walk barefoot in the room at all. The lobby and common areas were full of strong chemical smell, maybe to cover some other smell, who knows. The gym was said to be "broken". Take my word for it, there are other and much cleaner and more comfortable places to stay in Mangalore.”

”Staying here has been the worst experience, forget other aspects, staff is not only incompetent but crooks as well. We booked classic room which was confirmed and when we reached the property, they claimed they are all booked and issue was with website. We had to settle for a much cheaper room since it was already late under the promise that they would refund the difference which they agreed to but never did. The room was smelly and there was no hot water. Staff acts oblivious to any issue if...

”Centrally located, staff were excellent.Did not have any meals so I cannot comment on that. Property was clean. What you pay is what you get . Showers should have just a curtain so the toilets are hot wet all the time.”

”Very bad service. Room was very bad”

”Staff was very friendly and helpful. The place and rooms are clean like a 5 star hotel. Good location.”

”Lack of detail makes me score this down. Room smelled like urinal station so many bleach blocks dotted all over the room. Toweia threadbare. Water provided but no grass to drink it out of. No breakfast times displayed. No hot water for shaving.”