Hae hotelleja – Grand Traverse County

”Both pools were excellent. We loved our stay”

”It was nice place to stay.. rooms were very clean. our granddaughter had a good experience for her 3rd birthday. The quality of the food in the main restaurant was in need of help especially with the pricing of our meals..purchase real eggs not substitute eggs would, a steak with flavor and tenderness not bland and tough, drinks were good..the pizza at the hungry wolf was good. ”

”We really enjoyed our stay and would definitely back! It was clean and the pool was well maintained. ”

”The views from the hotel were beautiful. The staff was very friendly and helpful. They would text to make sure that we had everything we needed. After we checked in, during the day, before we were leaving. They even asked after we left how things where. They corrected anything that was wrong in a hurry. They made sure we had towels when we asked. They even ran out to us after we checked out because we forgot something. ”

”Very nice anniversary stay with my wife. Fantastic property and good amenities. Many many pros and just a few cons Pros 1. Friendliest staff 2. Excellent dining. We HIGHLY recommend Aerie on the 16th floor of the Tower. Also, it’s an awesome touch that it is one of the few places that still has in room dining options. 3. Spa is Amazing! 4. Great indoor pool, sauna, hot tub, tennis court, and basketball court. 5. Comfy bed. We stayed in just a basic king room but it had a nice fridge,...

”Amazing staff”

”Staff was attentive, room very clean”

”Was very displeased with this place”

”Everything was wonderful”

”Guests are unable to control the temperature of the heat in their room. I was able to turn off the fan blowing the warm air. It was 74, too warm for my wife and I to sleep in. Also, the beds have a sheet, a thick duvet and bedspread. Duvet made sleeping even hotter, so we chose just to use the sheet. Bathroom has only a passive ceiling vent, no fan. I understand this was common in older buildings, but an upgrade would be nice. It took a half hour for condensation to clear from the mirror after a...

”Yes”

”Everything was great. Loved the convenience of having the casino to go to in the evening. Late night food options. Very fun. Great trip”

”Great ”

”This was one of my most favorite places that I have visited. I can’t wait to go back again. The staff was absolutely amazing and so friendly. The room was very clean. We were there during some heavy snowfall and they were out there constantly snow plowing the parking lot so that we were able to get in and out.”

”Clean rooms”

”Beautiful facility, comfortable bed and well equipped unit with a kitchen and laundry. Good location right downtown. The only down side is the lack of on site parking. Nearest parking garage was only a block or so away, but leaving early in the morning during a snowstorm and having to drag a suitcase that distance was less than ideal. ”

”I expected it to be nicer comparatively speaking from past stays at other Indigo Hotels. There was a giant water stain on the ceiling of our room. The Fire place didn’t work in the room. For the price, you would think that they would at least have a complimentary pot of coffee available in the lobby. Instead everything had to be purchased in the hotel restaurant!”

”Every thing was good just a little noisy with the heat system . Surly would return ”