Hae hotelleja – Kitasaku

”親族会12名でロッジ2棟で利用しました。 20代〜70代まで全ての年代の人が満足できました。ディナーのブッフェも種類も多くクオリティも高く皆喜んでいました。ありがとうございました。”

”Great hotel in a great location. Nice gym and nice onsen”

”It was a great experience to stay in this hotel. The room was specious with a nature view and comfortable bed, clean bathroom.”

”I would have to say I have mixed feelings about my stay. I'll start with the positives. The private baths that you can reserve were wonderful and easy to book. The staff were all very nice , especially the restaurant staff. The hotel is charming...but in places looking a bit dated. My room was very spacious and functional...however I did have one issue withe the small refrigerator in the room. Every 2 hour or so it would make a loud grinding sound which woke me up several times... I...

”喫煙所が外だけなのが残念。”

”We have stayed at à few Hoshinoya hotels in Japan & Taiwan but this is the worst one so far. The room is dark, outdated and to get from bed to bath with many steps makes it difficult at night when the lights are so dim. Only tap water is complimented in the room . The meditation onsen is so dark inside all you see is dark wall no day light the vibe makes me feel scary not relaxing. No compliments of milk or ice cream after bath only juices cans sharing outside of the bath house for both...

”excellent”

”The hotel only a 5min walk from Karuizawa station. Bike rentals are available in the hotel itself, which was very convenient. You can cycle to Kumoba pond and the Old Ginza Street and be able to reach in less than 30mins. I stayed for 7 nights. Breakfast was delivered in a basket at your preferred time (from 7am to 9.30am). Room was spacious and clean. The bathroom was spacious as well and the best part was the auto toilet bowl. Room is cleaned everyday, but if you wish not to be disturbed, the...

”一泊の旅でしたが、部屋は清潔で快適に過ごせました。 晩ご飯を食べた後にバーも利用しました。カクテルはとても美味しかったです。 何よりも朝食は大満足です。 また利用したいと思います。”

”This is a decent "Business Hotel" style very close to the station. Rooms are always small in this style but had everything I needed and a fair priced coin laundry (albeit one washer and one drier only) to catch up on laundry during the trip. Station is a fair hike from the old town and various "sights" but there's a bus for ¥100 to old town, cycle hire, taxis etc. Station has lots of amenities, restaurants etc nearby (next to the outlet mall). It has parking, although I didn't have a car during...

”全てよかったです さすがでした”

”Very nice hotel which is close to all the sightseeing places”

”Pet friendly accommodation. All staff were so kind and very friendly. Clean and location is good.”

”A lovely twist on an English Breakfast.”

”部屋は清潔でした。スタッフふの方とはあまり接触することがなかった。受付　会計はスムーズでした。上の施設がしまってていかなかった。曇りだったこともあり。天気良いと景色が綺麗だとスタッフの方が教えてくれた。ゆっくりできた。”

”Clean, Hospitality, comfortable”

”Great location.”

”It is a very amazing property. When you walk in the lobby is a bit outdated. But once you get into the guest room. It is amazingly clean. The staffs are all super friendly and the owners are amazing and very accommodating! Top notch!! Will definitely stay again if given the chance.”