Hae hotelleja – Länsi-Suffolkin piirikunta

”We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband...

”The classic room we booked was very tired and dated. The walls, especially around switchesX were marked, worn and grubby. The bathroom was especially bad, dusty, mouldy and generally needs a refurb - I felt dirty using it! The decoration, fixtures and fittings were extremely dated. The carpets were marked and stained. The hallway was like a labyrinth, and creaked loudly as other guests walked down it past the room. The outlook was a rear court yard, very minimal natural light in the room. The...

”Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. ”

”nothing”

”Amazing period hotel in a fabulous olde-worlde village. Absolute special treat!”

”A thoroughly enjoyable stay. As always, the staff were smashing.”

”Room in the town house was clean an tidy, bed very comfortable. Shower and bath a very good size! The only thing bad was the noice from the main high street, as we stayed there on a Saturday night and were woken up a few times. Staff were very helpful and polite. Breakfast was lovely with a large selection. would definitely recommend a stay.”

”Room was clean, staff fabulous excellent service ”

”Noisy disco, rooms are tired and need decorating.”

”Best full English I have ever had and one of the best nights ”

”Everything was 1st Class. Service excellent and food of the highest standard possible. Very pleased with our stay.”

”Excellent stay. Staff were superb along with the food and drink on offer. Maybe some healthier options would be a suggestion, plus the heating was constantly on full through the building. Money saving opportunity here. Definitely recommend.”

”Room was dated but clean and comfortable. Staff were attentive and happy to help. Breakfast menu had a good choice, I chose a full English, which was lovely. Great choice of beers at the bar, at least six of which are brewed in house. Wonderful. Only stayed one night should have been two just to taste those beers.”

”The room we had was over the bar and the music was intolerable .too many stairs up and down for older people. We had to leave and stay elsewhere ”

”Had to change rooms as stairs were very steep really struggled with them so me am my friend asked to be moved to a downstairs twin room none available but had a double available for which they wanted £90 on Top of the £65 we had already paid obviously we declined an went back to room I nearly fell downstairs as I’m disabled an use a stick my friend isn’t much better so we rang reception to ask if they could come up with a better price for double room and relented an charged us 45 but still think...

”we were put in the haunted room , unbeknown to us, and yes we had an experience!”

”Frienldy Staff great food”