Hae hotelleja – Natrona County

”Unlike your normal run of the mill hotel. Loved the rustic log cabin atmosphere. Clean room and great breakfast.”

”Sheets were not clean with hairs around the bedding as if they just remade the bed without changing sheets, bathroom wall did have what looked like a skid mark by my toilet paper roll:(( did try to make a complaint but no call back. Also was never given my pet deposit back when there was no issues when left ”

”Our room was just ok. We were told it was newly renovated but the room we were in was very dated so not sure what was renovated. Breakfast was good and nice area to eat at with plants etc.”

”Front counter lady was very grumpy and acted like she hated her job. Breakfast was horrible. Beds were clean but overall place was very old outdated and falling apart”

”Staff was very helpful upon check in. Very easy to get in and crash for the night!”

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”We had an overall terrible experience here. At check in they “didn’t have our room available” a suite as we anre a family of 6 and blamed it on me booking through Expedia. They accommodated us with 2 double queens that we were told were adjoining which did we’re not adjoining, the staff got super short with us and rude when we brought it up. One of our rooms was not properly cleaned, personal belonging and trash under the edges of the bed. We were then told there weren’t anymore rooms next to...

”Property has minimal support for people in a wheelchair ”

”The staff was very nice, and accommodated our late check-out due to my medical issues. The toiletries smell amazing! If you forget something, they have a 24 hour al a carte available for payment. The soundproofing between rooms was absolutely perfect!!! Couldn't hear anyone next door, couldn't hear the maids in the morning cleans the rooms!!! Highly recommended for all!!!!!”

”Staff was excellent and very nice!! Room was big and comfortable! ”

”We enjoyed our stay. Everything was clean, the staff was excellent. The breakfast was great. The kids enjoyed the pool.”

”Very clean and awesome staff. Located within very close proximity to everything needed. Only down was the bathroom was small and the water pressure was very low.”

”Was disappointed that the spa wasn’t working”

”Friendly staff—very welcoming when we first arrived. Room was clean and quiet although hotel is near the interstate. Breakfast was good—plenty of choices. Hot cooked breakfast was just what I needed. Coffee was good!”

”Overall, an okay stay. I appreciate a hotel that's not right off the highway, it was quiet. However, it is a shame you have to pay for mediocre breakfast. Staff wasn't the friendliest, they seem to be understaffed maybe? Room was not very clean, there were hairs all over the shower and bathroom, I don't think the shower had been cleaned. There was also a stain on the cover sheet for the bed. Would give them another chance if we ever need to stay here again. ”

”My family and I checked in late at night, close to midnight. I was greeted by the gentleman working at the desk, and he was BEYOND polite, kind and professional.”

”Everything was great. The only thing I would change is the curtains. They didn't close completely.”

”Great business trip destination ”

”There were outlets coverings missing in the room, exposing the wiring.”

”There was hair (not from a persons head) all over the floor, toilet and tub. We were given a rags and spray to clean it up ourselves as there was no staff to clean it. We were suppose to receive a credit and never did because we “booked through a third party”. Next, the gal who was handling breakfast was very argumentative. My husband had the door open to the milk fridge and she told him he needed to shut it. He stated that he would as soon as he was done and she proceeded to tell him that...