Hae hotelleja – New Castle County

”The maids have to use the elevators so pays to get on a lower floor to avoid long waits in the morning.”

”The day staff was amazing! Engaging and welcoming. One of the entrances wouldn't register my card to let me in, the other didn't need a card, we just walked in. Having to exchange our towels to get fresh ones was not a comfortable experience. The fire alarm and evacuation at 5 am the day of our event was unavoidable but still disturbing.”

”Front desk is always ready to accommodate my request for a first-floor room.”

”Great location. Breakfast was pretty good”

”The room was ok and the bed was comfortable. However, the pool was freezing cold and the water was cloudy. The breakfast is alright although the selection is very limited and commercial. Not bad overall but the pool situation was a disappointment. Management needs to look into this.”

”1 night stay was good; no problems and comfortable bed.”

”Room was clean and it was quiet so it was a good stay ”

”Bigger gym”

”Rooms and staff were nice”

”The hotel was very nice. Our room was large and spacious. I really liked the layout of the room and felt the price was very reasonable. The info we received stated that housekeeping was not done on the weekends, which was fine. But I was expecting at least 1-2 times that our room would be refreshed during the week and it was not. We stayed Sat through Wed. Other than that, location was good. We would consider staying again.”

”Parking was great.”

”All Good”

”Gross and disgusting room. First room smelled of weed and had a CBD cartridge in the drawer. The bedbug cover was torn and stained; underneath had small black specs. We were offered a second room which, upon entering smelled strongly of bleach and other cleaning supplies. I inspected the beds to which I found large, brownish, red stains and splotches all over the underskirt. We were offered a third room and declined, nauseated by what we saw. Asked for a refund and was told I couldn’t get one...

”Came down for a birthday dinner and made it a 1 night staycation. We had a great view of the riverfront and city buildings. The staff was nice, the room was spacious and clean. Would come back for another visit. ”

”was surprised that front desk staff not nearly as friendly as they usually are”

”I stayed two nights for a volleyball tournament at University of Delaware. The hotel wasn’t fancy but was just fine. I only slept there no issues. I’m glad I didn’t pay the expensive cost for other hotels in the area. ”

”N/a”

”Be advised that although they advertise microwave under room amenities it is located in the lobby in a corner.”

”Rooms were”