Hae hotelleja – Nigeria

”I thoroughly enjoyed my stay here, the room was immaculately clean, the room service response time is lightening quick. This is luxury and opulence at its finest. Treated like a VIP from start to finish ”

”Very good service, I love the place and they make you feel home , Mrs Kemmy very welcoming lady I Will recommend to anyone . Thanks again ”

”Lights kept going out, It looks like an 100 dollar a night hotel”

”The whole concept is excellent ”

”Their property is worse , the food buffet is same things everyday , the staffs were not well trained or professional ! ”

”Room upgrade was nice.”

”Staff were rude - lots of them milling about but not very forthcoming to help. Room was nice as long as you did not look too much! Shower was coming loose off the wall. Not much choice of TV stations. Conference facilities were appalling. The AV system was of very poor quality - only hand held microphones that were very poor, cutting out all the time and sound quality terrible. Screens also need an update. ”

”It’s okay ”

”Nice and clean european hotel. Service could be better at the terrace restaurant. Food is OK but not delicious. Stayed one week here. Very expensive hotel. I will not stay at the same hotel next time.”

”Amazing hotel! I’ll definitely stay here again when I’m in the area. The room was clean, the staff were extremely helpful, and the breakfast was delicious. I especially loved the rooftop! It was perfect if you didn’t feel like going out but still wanted to enjoy the vibe.”

”good stay ”

”I enjoyed staying at the hotel. The staff was so friendly and helpful. The room was made every day and clean towels, although not crispy white, were changed daily. Breakfast was tasty and well prepared.”

”I will not be back. This hotel is definitely past its glory days and is at best a bad 3 star. The staff was nice. The hotel is not properly maintained. The corridor smelled mouldy, the lighting in the room was so bad, it was impossible to fully use the room. One bulb in the already dimly lit bathroom stopped working even though I had asked for it be replaced the previous day. I could not see my clothes in the closet due to poor lighting. The toilet flusher was falling off. The spa and gym were...

”The location was good. Gym was subpar. The room was comfortable bed and clean. ”

”Nice small hotel, friendly staff. Small restaurant and bar.”

”Nice place to stay However while most of the staff were lovely and efficient- some could do with putting a smile on their faces and not ignore someone who has paid for a room. It would also help if bar/ restaurant staff were up to date with availability in the kitchen. It took us three goes to order our meals as we were informed “ not available” AFTER ordering and waiting patiently ”

”The management of the hotel wasn't great. I arrived by 4pm (2hours after check-in time of 2.00pm) but the room wasn't ready so I had to wait for it to be cleaned. 2. The AC remote did work throughout my stay and they tried but couldn't fix it. 3. It was a struggle use room door key to open the door wheneverI go out. 4. The WiFi didn’t work throughout my stay. They tried but couldn't fix it despite moving me to another nicer room 5. There were no glasses for drinking water/juice in the...

”Upon arrival staff informed us that though the room was prepaid Hotels.com does not pay the property. The owner gave the staff orders to collect local payment. We complied and paid with the owner's word that he cancelled the Hotels.com reservation. We waited for a hotels.com email but received none. We checked out after a sleepless night due to 3 bed bugs discovered at about 1 a.m. Upon vacating the next morning, the owner assured us of repayment for the one night we did not use by TUESDAY...