Hae hotelleja – Nilgirisin alue

”A”

”Scope for the improvement on cleanliness and maintain quality of food consistently. Location of property excellent. Staff is good.”

”Great stay”

”I had booked this room for my father . When they reqched the hotel, the caretaker told him that no payment or booking had been received. After my dad showed the reciept and payment, the manager turned up about half an hour later . They told my father that a room wasn't available and asked my father for a 1000 Rs deposit for another room. My dad refused to pay any further sum, and informed them that if they did not arrange another room or refund the paid amount he would apporach the police . They...

”Stinky Bathroom”

”This property has an excellent view of nearby tea plantation, has good parking space once we drove up the steep ramp. However, the rooms were not ready even 2 hours after the scheduled arrival time. The staff were cleaning rooms; with beds from multiple rooms in corridors; unclean bathrooms, broken bathroom door. Overall, it felt like not managed by professionals.”

”Good ”

”Property is lovely but the rooms need upgrade. Excellent food!”

”First thing after reaching the location I couldn't find the property,After interrogating with localities, they told there is no such hotel.So in that location there was another hotel where the owner told lot of fake bookings are happening with name of the hotel.So no one helped from expedia customer care when I called on toll free number.”

”Best in tiger hill”

”This is a property with a breathtaking view of the Ooty huills and valleys. The cottages are good although they now require a fresh coat of paint inside. Food is decent and the breakfast spread is very good and so is the dinner buffet. Hotel staff are helpful and response to the calls is quick. Hot water timings are restricted in the mornings and evenings but that's not too much of an issue. The hotel helped us with a immersion rod beyond the normal timings so that was very helpful. Overall, we...

”Good exp ”

”Cleaning is very poor”