Hae hotelleja – North West Leicestershire District

”I stay at this hotel at least 3 to 4 times a year and it’s always clean. The staff is super nice everything about it. I love it and the location is great.”

”Outdated!! For a highly regarded spa resort I couldn’t find a reason to go back, & I was thrilled I didn’t pay full price. When checking in the staff were lovely & helpful. After checking into the room it very quickly became clear the carpet hadn’t been hoovered. Housekeeping came and attended the room whilst out. Upon return it hadn’t been cleaned properly, spoke to reception again and they were going to speak to housekeeping. After returning from the spa (which is also pretty underwhelming) it...

”Perfect for an overnight stay for access to Loughborough uni”

”Lovely little hotel, staff were very friendly and helpful, nice big bed and room for a very reasonable price!”

”Stayed here for 2 nights recently. House actually looked better than the photos. Lots of space with plenty of towels / cutlery / glasses / plates etc. lovely quiet street within walking distance of Loughborough. would 100% stay here again. I have removed one star as the thermostat on the shower could do with being checked. Unfortunately the only temperate was scalding hot which made it difficult to shower but I’m sure that’s an easy fix for the host. Thanks so much for the stay!”

”Lovely location and the staff were great. Nothing was too much bother. Definitely stay again”

”The layout is idea”

”I can't fault the royal oak from checking to standard of rooms to top quality breakfast .would highly recommend a stay”

”Lovely hotel and Lovely staff great food the breakfast was delicious, great value the only criticism would be the lack of fresh air in the hotel perhaps opening a couple of doors or windows would help but that might just be me . Had a lovely sleep and enjoyable stay .”

”Our stay regrettably wasn’t good given the faulty fire alarm going off at 6.45am and slow management reaction to resolve. What should have been a relaxing overnight stay wasn’t as a result. No real apology or refund for that matter offered! Everything else was okay but not the level of other reviews we expected.”

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”This stay corrosponded with a 50th birthday we were invited to, and chose this accomodation as it was fairly close! We arrived, and no one answered the door, I then phoned, a very polite helpful gentleman let us in, and apologised profusely for not hearing the bell. I was upset at first, that my sister was on the ground floor, and I was on the top floor, but the gentleman carried up my case, I am 67 my sister 75! However both rooms were in very good condition extremely clean, and as I said to...