Hae hotelleja – Regional District of North Okanagan

”Sutton is always top notch.”

”Clean room. Friendly staff.”

”The front desk staff were very helpful and friendly. The property could use a little TLC. We had a wonderful view of the lake. We would stay here again.”

”Our first attempt at a room was on the first floor which had the entrance door on the exterior side. Because of this, bugs and flies would enter the room when we opened the door. Since we were on the first floor the room had spiders in each corner. As the spiders were in each corner with their webs you could tell how much effort was put to cleaning the rooms. Based on that first experience we asked for a new room to which they obliged. They placed us on the second floor on the exterior side...

”Clean and good staff”

”Such a beautiful place to stay, they were so helpful and inclusive with our pup and the room was so clean. Definitely wish we stayed longer”

”Enjoyed our stay here! It was super relaxing. The only thing though was we found a mouse in our room the last day and maybe because we had take out in our room. This was bothersome but thankfully on our way to checking out. The complimentary breakfast was so good! Some of the staff were not friendly and seemed rushed with poor customer service skills but that’s more of a comfort thing for us. The beds were really uncomfortable and beautiful views from our room! We loved the tub near the...

”Parking could be a bit of a challenge on a busy weekend. The toilet in the bathroom was very low..almost like a children's toilet. Not very good for the older crowd., difficulties getting up and down. Pillows were very over stuffed into too small pillowcases...get larger pillowcases and the pillows would be more comfortable. Lost remote...staff very helpful finding it. Denny's next door was very convenient for breakfasts. Staff very pleasant.”

”Excellent room and wonderful hotel. The only problem is parking. For older folks this could be a deterrent to stay.”

”We arrived after a 14-hour drive, and our room was ready, which we really appreciated. Unfortunately, it was +38°C outside, and the air conditioner hadn’t been turned on before our arrival. Because the suite has very high ceilings, it took an extremely long time to cool down. Even after asking for a fan or any other solution, we were told there wasn’t much that could be done unless we stayed up past 11 p.m. to see if one became available. We ended up trying to sleep in a room that was still...

”Siisti huone, hyvä sänky, hieno poreamme pihalla. Hyvä aamupala.”

”Clean room”

”Modern and fresh looking but no wardrobe or drawers. The floor was filthy and turned my white socks and white soled slippers black. I took a photo. Expected a washer dryer, there was only a locked door, we phoned and messaged the contact number but no reply. We then realised we’d booked a superior one bedroom suite and washer dryers are only in non superior rooms which doesn’t make sense.”