Hae hotelleja – Saint John

”Pros: - We loved the pool and the beach - Some of the cooks were very nice - The food was great - Room cleaning every day - The place was overall clean - The band on the last night was amazing Cons: - The attitude from some of the staff was just terrible. The towel person and the guy in charge of excursions were very unnecessarily rude. The guy in charge of excursions started making such rude remarks just because we said we will think about it and get back to him. These 2 interactions...

”The Royalton CHIC is a stunning resort, however there is room for improvement. The check in and check out staff were abrupt and not at all what would be expected of a Front of Service. I felt rushed at check in and 3 inexperienced young ladies were all speaking at once. No real happy friendly hello. On check out staff member was abrupt and again not what would be expected of a 5 star hotel. The unsung heroes were the cleaners, maintenance staff and gardeners. They kept the Resort immaculate....

”Unfortunately overall we were unimpressed by our stay. While the beach and pool areas are lovely, and the staff were pleasant, the rooms are in major need of refurbishment and there are various issues with noise, somewhat because the walls and doors are thin and allow every sound to get through - near a busy street, dogs barking, tree frogs, doors slamming. The AC units and bathroom fans are also very loud and in need of an upgrade and showers need replacing. Bedding also an issue - a flimsy...

”Great resort for our older family. Very quiet, but with everything you need. Pool areas were great, but having access to Prickly Pear island really made this place standout. We did some off resort adventures, but our best days were on Prickly Pear and hanging by the pool. We had a 4 bedroom unit and it was perfect. Would stay here again if coming to Antigua. ”

”Nice facility. Polite & accommodating staff. Very curious that the bars did have ingredients for standard drinks and drinks offered on their menus. Wi-Fi was off and on for our 9 days.”

”I had booked a seaview room and got exactly what I wanted, a million dollar view from my decent sized balcony where I enjoyed breakfast every morning. The beach is excellent and two good restaurants next to the resort. A super small supermarket on site. All units are different (having different owners and reflecting their taste). I enjoyed the Caribbean colors and decorations of my unit. A bit dated but you also get what you pay for.”

”All is perfect”

”Best Staff”

”Everything was outstanding…property was beautiful and well maintained, staff were all very friendly and helpful ( special shout to Tiquesha the concierge who helped us plan all our dinner reservations and chartered snorkeling/boat trip). Beach and pools were spectacular and the restaurants had great food and selections. Will definitely be back again!”

”Location was amazing. So close to wonderful calm swimming Waters. Wonderful for families. Pool was so clean and wonderful gardens were great. Plus we felt so safe. Many thanks to the locals for sharing their wonderful Island and Vibe with us”

”The staff were lovely, and the property itself is in a great position overlooking the ocean. It was so nice having our breakfast on the terrace overlooking the pool to the ocean, with pelicans flying by & rays jumping! Our room was very spacious, although there were no windows, so not the ocean view we were expecting.. Several very handy restaurants just over the road meant we did not need to drive in the evenings. ”

”The air worked! Hot water and they had all dishes. Very good spot to stay!”

”Nestled into a quiet part of the country and good views of the sea. Room was nice and spacious, albeit a bit antiquated. Limited dining options next to the hotel so plan ahead. Kitchen requires you to plan a bit ahead for dinner, especially if its going to be late. I drove to the place so it was OK to get to and from the hotel but I can imagine would be difficult witha taxi. Staff was nice and accomodating.”

”Clean room and friendly helpful staff.”

”Would recommend to anyone!”

”The cottage was quiet and super relaxing. The staff and owners were very accommodating”