Hae hotelleja – St. Clair County

”Clean rooms, ok breakfast ”

”Carpet in our room needed to be cleaned as there were big stains. Carpet in hallways also looked like they hadn’t been vacuumed in a while. Tiles/flooring in elevators were severely cracked and needed to be replaced. Also upon arrival, entering the lobby to check in, it was very warm. You could tell there was no air conditioning in that area, perhaps it was broken or hotel trying to save money but temp levels were warmer than outdoors ”

”This was a great place to stay for us. Very clean and courteous staff. Definitely will stay here from now on when I’m in Bham to visit my family. ”

”Rundown Hotel. In need of major repairs and remodel. The pool heater does not work. The bathroom has multiple holes in the wall. Town racks are pulled out of the wall. The bathroom door handle was broken and hanging. One and a half stars at best..”

”Bedroom: very clean sheets, chair near bed was clean, appliances clean Bathroom: tub was very dirty, the bath mat was extrmely dirty with a black ring around the tub Service: amazing, the young lady at the front drsk was very personable, very friendly and helpful. Location: Great! Located right off the expressway and next to a gas station. Sits on a besutiful lake.”

”Staff was very friendly and our room was very clean. We stayed for one night otw to Atlanta. Beds were comfortable. Breakfast was great! Only con is it’s very close to the interstate and it was loud for me but it may not bother someone else. ”

”Clean rooms ”

”Clean rooms, friendly staff, and close to rest. Freeway noise loud in room. Door weathed strip missing and allowed noise into room. ”

”Breakfast norm”

”It was over all dirty. I was there 3 day. The fitness room was filthy and never clean when i was there. The same tradh on the floor wax never swept up. The floors were stained and looked awful. I had to request my room to be clean and when they did it wasn't very good. The breakfast food was bad however the weekend worker did her best. For $400 for a 3 night stay it was very disappointing. ”

”Everything was good”

”A/c worked well”

”Unclean and unkept”

”The staff is very rude and dont care about your well being except for Nicole she is very sweet and caring Sylvia is the most meanest person I ever met she doesn't want to do her job at all and doesn't care about the customers and she complains about everything especially when she has to go get customers clean linens and when she has to check you in i would not recommend this hotel to anyone ”

”This is the first time I have ever left a negative review on anything. However, it is warranted. We had issues with the air and the lights. There was apparently a short in the bathroom light fixture. It would not work most of the time. Also, my son slipped and fell in the shower. It was extremely slippery with no slip-resistant adhesives to prevent sliding. When we asked to file an accident report, they could not find the official paperwork and asked us to write down our information on a random...

”Joni was super friendly and very responsive. We definitely will stay again! ”

”The room was outdated and sort of run down. ”

”We simply loved it! It was cold outside and the fireplace was warm! Thanks for having us!”