Hae hotelleja – Stone County = Stone County

”The pictures shown are nothing like the property. The staff was great though.”

”It was okay, but compared to other Thousand Hill properties, it is really underwhelming”

”We were notified that there was construction occurring on the property during our stay, so the pool and splash area would be closed. The first day construction equipment noise woke me. Later that day, we were notified that our balcony would be stained, so would not be available. We decided to watch a bit of TV only to find that reception was an issue. Ultimately, we decided to leave the hotel a day early. We notified the front desk we would be checking out a day early. I requested that we...

”Very clean, prompt service, close to everything on the strip”

”La cabaña que elegimos estaba increíble, una vista espectacular muy limpio , el personal atento en todo momento . Nosotros nos quedamos por 4 días sin duda nos volveremos a hospedar aqui”

”I was glad to hear and see the newly renovated rooms however, of course the room we were given was an older completely outdated room. The bathtub faucets were basically coming out of the walls, the one toilet lever barely worked, and with how outdated the place was it just felt dirty even though I know it wasn’t. It was definitely not what we expected based on photos but maybe I need to really look close and zoom in on photos next time.”

”The bed and linens were very nice and we enjoyed the hot tub in the room. The pillows are on the small hard side, so might want to bring yours if you prefer different from that. Location was perfect and maintenance man came within five or 10 minutes when we had a toilet flushing issue. Enjoyed our stay very much!”

”Our stay at Chateau on the Lake was absolutely wonderful! The resort is beautiful, the views are breathtaking, and every staff member we encountered was friendly and welcoming. The rooms were comfortable and spotless, and the amenities made it easy to relax and enjoy every moment. We can’t wait to come back for another stay!”

”Great place to stay but not offering coffee in the room wasn’t expected. Loved everything about the hotel, Will just bring a coffee pot The outdoor activities we amazing. Loved the hot tub and they even have things for Dogs”

”This property is located in the HEART of Brandon, very convenient to everything. We weren’t accustomed to the “no maid service unless you request it” rule, and we didn’t care for walking to the desk to get an extra towel.”

”Tiana and Amanda were very helpful from the front desk.”

”Great location, close to most attractions. Rooms are a bit small. Room service is great. Extra charge for the rooms close to the water park isn't worth it. Their buffet (paid separately) is one of the best in the town.”

”The Front desk and security team were amazing!! Everyone was helpful and friendly. Laundry in our villa was a major game changer!! The one bedroom villa we stayed in for a week was spacious. My toddler had no problems with being cooped up on rainy days. Plenty of room to run. The kitchen was stocked with everything you need to cook with. No need to bring anything. They even had a blender. The property is clean and well maintained with plenty of activities by the pool to keep you busy.”

”Front desk was very helpful. Check-in was a breeze, they gave recommendations for dinner, let us use some games for some family game time, and check-out was a piece of cake. The bathroom in our room could have been cleaner, but it wasn't a deal breaker for us. We did not know about a cheer competition going on at the facility before we booked, so the restaurant wasn't serving their normal menu due to that event, again, not a deal breaker, but the service there wasn't the best.”

”Excellent stay. Very close to all attractions”

”This property was well preserved in it's late 70's decor. Carpeted bathrooms, elaborate large fabric drapes, some of the first flat panel televisions ever made. It was clean, spacious and nicely located. Could probably use a significant renovation however.”

”First room they gave me reeked of smoke.The parking lot outside the room was covered in used cigarettes. Loaded my belongings back in car & returned to office. Offered me another room 2 doors down from previous room. No thank u! A lady walked out of hotel room smoking a cigarette while we where reloading the car.Finally gave us a room on inside which is what I signed up for when I made reservations.that room was fine!!!!!! Breakfast was phenomenal. Pools & hot tub were nice!”

”We really enjoyed the size of the cottage. The whole campus was pretty to drive around and look at the other cottages. We were disappointed in the kids water "park" and slide being down to maintenance. I think the worst part was checking in and then trying to be scammed into going to a time share meeting.”

”Was falsely promised a good view and turned out we got a room facing another building. Amenities are very old. Inspite being a birthday weekend, no courtesy change of room provided.”

”My only concern was the elevators were not conveniently located and the pool was in a poor location. Really a very nice place to stay.”