Hae hotelleja – Sullivan County

”First we was excited to come to this property because we have been there before but when we get it this time to be honest I was very disappointed housekeeping never came to the room to change the garbage or to make the bed. Secondly he was not too much of Kids friendly which I was disappointed barely any activities for the children. Everything was extra fee which was disappointing and it seems like it was more of order disability facilitated there than children facility.”

”The cabin was so beautiful and cozy; perfect for an unplugged weekend getaway. Unfortunately, we only got to enjoy it for one night as a storm hit and we lost power. We had to leave the day cutting our stay short. The host made the process of refunding our money seamless and we would absolutely go again.”

”Great resort with many amenities. Problem is most of the amenities don’t open until noon and close as early as 7 PM like the main pool on the weekend. Most of the staff are super friendly. Our kids had a great time.”

”Stay was amazing”

”This property was absolutely disgusting. The best part is the photo of the lobby. The smell in the hallways are overwhelming. The room was filthy. The bathroom so full of mold the smell was horrible. We made it an hour and a half before my eyes were swollen, my throat was sore, and a headache had kicked in. We had to leave. They absolutely did nothing. They wouldn’t even cooperate with Expedia. All around it was an absolutely horrible experience and service.”

”While I guess most criteria fit the "Okay" category, there was something sticky on the bathroom door, we were too grossed out by the pool to use it, and the room was dark and dingy.”

”The room was spacious and clean. The staff was very nice and check in / check out were both quick and easy. The only thing preventing a 5 star review was the wifi. The signal in my room was very weak. I had to leave the room and go into the hallway for my phone/laptop to even detect the guest network and it kept on disconnecting and reconnecting once I was back in the room which was really frustrating. I called guest services but other than tell me that others were complaining about the same...

”Nice and modern! Huge room sizes! Clean and great staff!”

”Smooth and easy check in. Nice staff. Clean. Good breakfast. Just a professional place”

”While generally clean enough, the property does not let visitors know in advance that: a) their room will not have a TV; b) the rooms do not have cell service; c) the room has no desk; and, d) most of the rooms require a walk up a hill so steep that it required two "back-and-forth" paths. In addition, computer problems screwed up check-in such that after walking up the big hill, my key didn't work because it was for the wrong room. All of this doesn't make the property completely un-stayable,...

”I will definitely be back The woman that checked me in was lovely. I would like to know her name so I can send her a gift. I had come over for a Stephen Marley concert and had I not had to work the next day. I would’ve stayed till normal checkout time but unfortunately I had to leave very early.”

”Very friendly and you are close to all the main attractions.”