Hae hotelleja – Town of Niagara

”The view is what you really pay for. It has one of the best views of the falls. It is more on the experience side. A lot of room categories to choose from and nice Suites. We had a presidential suite which was nice and the view was amazing. Everything was clean and modern. Location is great and close to everything. Parking is available but expensive with a choice of vallet, self park or you can park off site for less money.”

”Not The newest or finest....you can see and feel The age of building but still i gave 5star because great location amazing view to Falls and really great value for money !!!”

”Fabulous stay! So convenient and staff were wonderful!”

”Waterpark was fun, good for littles. My 10 year old wanted more slides. Room was spacious. I had a terrible sleep but my kids slept fine. The air conditioner was really loud and the bed was really uncomfortable. Onsite food: Oasis Snackbar was good, Boston Pizza was not good. Breakfast buffet at Fields Bistro was ok, really basic food, staff were excellent”

”If you want to see Niagara Falls from your hotel room, choose this hotel. I stayed on 9th and 11th floors and the views of Niagara Falls will be carved to my memory forever. The breakfast is also excellent even with a station chef. The staff was very friendly. I had an issue with a window that wasn't properly closed and the staff quickly changed my room. There is also a pool area with jacuzzi, but I didn't have the time to try it. Thank you for a memorable stay!”

”Loved the penthouse elevator”

”The hallways are terrible, peeling wallpaper, carpet coming up. Looks like someone walked through paint. Mattresses, at least in our room, ( 2 queen beds) were like mush. Small fridges don't have a freezer section. Details, uneven spackle on ceiling, crooked outlets. Fan and light in bathroom on same switch.”

”Stayed for Labor Day weekend. The night shift front desk employee William is extremely rude and disrespectful. Room service didn’t clean our room for three days and when we brought it up to William, he became hostile and called the police on us and tried to evict us from the hotel. Save your money and go somewhere where the hotel staff will respect you and not call the cops on you for complaining about room service.”

”Surprised by an additional charge for security and parking not shown in the listing $25 per night. Bathroom wash not clean dirty baseboards and mold on bath/shower surround. I would not stay there again”

”We had a wonderful and very comfortable stay! The hotel’s vibe and aesthetics are absolutely amazing, and the entire staff was incredibly friendly. A special mention to Payal at the front desk, she was so warm, welcoming, and helpful, and truly made our stay even more memorable. Highly recommended!”