Hae hotelleja – Transylvania County

”The staff was very friendly and the inn is lovely. Our room was spacious and comfortable.”

”Cons: Rude and non helfpul front desk staff- see seperate corrspondonces to the manager Delayed Check in Process- see seperate corrspondonces to the manager Poor sound insulation. We could hear the neighbors upstairs almost constantly, except when they finally went to sleep TVs did not allow accessing Streaming Content (important for raingy days with kids) Management did not support us when there were issues with the ammenities be aware you have to drive to all the facilities at saphire...

”Overall, this hotel felt very sketchy. It’s surrounded by much nicer hotels that I would recommend instead. Honestly, you get what you pay for. The floor was cracked, the bathtub wouldn’t drain, and there were strands of hair from previous guests left in our room. Based on our experience, I would not recommend staying here.”

”Brook Trout Inn was delightful and I will be coming back in the future! I appreciated the care of the staff and the location to Gorges State Park. Great hiking and yummy local restaurants, all close by!”

”The hotel is remodeled and very clean. The staff is unbelievably friendly and helpful!”

”Breakfast was delicious and well presented. Accomodations were very good. We have stayed there 9 times. Highly recommend for the eclectic character!”

”The decor was so perfect, room was cool, and near downtown. Their restaurant recommendations were spot on.”

”Kanuga Lodge is a beautiful, peaceful retreat with a truly serene atmosphere. A perfect place to relax, unwind & reconnect with nature. Highly recommend!”

”The entry keypad didn’t work when we arrived. There are no night stands next to the bed. No area to put your clothing to unpack. The restaurant closes early…8pm. The property is not being maintained well. Good thing, is that it is nearby Biltmore and Asheville.”

”They are trying to renovate an old Victorian house, but really do not seem to have any experience with hotels or B&B's. The room we had was painted poorly with messy paint lines at the trim and paint drips on the floor. The caulking in the shower was comically bad. The shower was quite small. We waiting several minutes for the hot water in the shower and eventually took two back to back cold showers . There was no table or dresser to put our stuff on, so we had everything on the floor. No...

”Enjoyed our stay”

”Poor experience at restaurant staff food”

”Great location and great value. We enjoyed our visit and look forward to coming back again.”

”Great spot. Close walk into town.”

”Everyone was very nice...had an issue with the tv remote and it was handled quickly. No issues at all.”

”Woman at front desk cannot speak English. I don't go to India and expect everyone to speak English. Had to wait 30 min to check in because ground floor room I requested by phone twice was not available. Television did not work. Ice machine did not work. Will not stay here again.”