Hae hotelleja – Usun piirikunta

”部屋の露天風呂はとても良かったが、夜に光に集まってくる虫の対策が欲しかった タオルやアメニティ、飲み物などが充実していて快適だった スタッフの対応も丁寧で申し分ない 花火の送迎は時間差で希望者みんなが行けたらいいなと思った”

”Good Service and English is good from the customer service. ”

”全てが綺麗でした！また泊まりたいねと子供も喜んでました。また行く際はよろしくお願いします。”

”Great location a little bit outside of Lake Toya, the property is beautiful and well kept and a short walk from the lake. The highlight was the onsen which was super relaxing and the other amenities such as projector , coffee , tatami rooms are just a cherry on top , highly recommended!”

”Great hotel. Really spacious rooms.”

”The staffs were world class, food was excellent with a lot of variety. The location can't be beat and the rooftop onsen was one of a kind experience. Taking a nice afternoon stroll along the lake was also very relaxing. The only problem was mostly the constant foul smell in our room, since we were only staying for the night, we didn't want to spend too much time worrying about it, but it did ruin our experience a little.”

”Incredible views!! Amazing architecture! You can’t get a coffee anywhere on the property before 10 am unless you pay for the whole breakfast!!”

”We were very looked after! The room was very clean and spacious. The views were incredible from our room. The staff were very friendly and attentive. The food prepared by Chef Pack was delicious and we do strongly recommend having dinner at the noodle bar if you get the chance. Thank you for a wonderful stay!”

”夫婦と子ども2名で3泊4日宿泊しました。 部屋や眺望が素晴らしいのは写真の通りです。 決め手は部屋付きの洗濯機＆乾燥機で、こども服や水着を、時間を気にせず洗濯できるのは非常に助かりました。 またルスツに訪れる際は、利用させていただきます。 素晴らしい体験をありがとうございました。”

”全体的良かったです。気になった事は、各所に足拭き用のマットが置かれていますが、それが足に引っかかったりして、危なかった。特に風呂に入るところは、突起様のマットでめくれてきて足に辺り少し痛みを感じました。その他、子供達が帰りたくないと泣きだすなど、子供達には良い宿であったと思います。”

”全体としては、フロントの対応が言葉遣いなど大変素晴らしく、あえてお話しするなら食事の席が隣と近くもう少し間隔が開いていたらと思いました。また、朝に大浴場入ったら浴槽横の窓が全開に開いており風が入ってきてとても寒かったですよ！”

”湖側の部屋を予約し花火を楽しみにしていた。花火の打ち上げ場所（船）が移動するため序盤の花火が部屋から見えず外に出て、外に出てはじめて移動式だと分かり部屋に引き返して残り10分のところをようやく落ち着いて鑑賞できた。チェックイン時に教えて頂ければ落ち着いて部屋で待てたのに…と思った。”

”Mukava ja iso kylpylähotelli täynnä paikallisia eläkeläisiä. Aamupala ja illallinen buffetista ajoittain ruuhkainen. ”

”Positives: The mountain and lake view was breathtaking. The price was reasonable for a summer weekend. The area around the property is walkable with a nice sidewalk, Parking was easy and convenient. Weakness: The bath and shower area was dated. No elevator for the 2nd floor rooms. Steps are narrow for all of us with larger feet (difficult to navigate).”

”An amazing view on lake Toya from the hotel room and the bath tub, just like presented in the pictures from the hotel. The staff was very attentive and welcomed us from the arrival in parking lot. Carried our luggage and made a personal check in seated in the lobby with a good cup of coffee. Free bar in the evening and good gaming zone with retro games. An exclusive stay with very high customer focus and a staff that do anything to make our stay as pleasant as possible. We really enjoyed...

”Nice and inexpensive hotel at a great location. I could see the fireworks from my room. They had welcome services where free drinks and tsunami foods are served until 9pm. Onsen facility was very nice. Strongly recommended.”