Hae hotelleja – Vanin maakunta

”The hotel has some good qualities, but my experience was mixed. The property has positive aspects, but unfortunately, some front desk staff were not professional or welcoming. I had a visitor come to the lobby, and the way they were treated felt very rude and aggressive. Instead of speaking politely, the staff questioned them in a way that felt uncomfortable, almost like they were being accused of something. The interaction was not respectful and gave a very bad impression. A hotel should make...

”Das Hotel befindet sich an einer sechsspurigen Schnellstraße. Auf der einen Seite verläuft unmittelbar diese Straße, auf der anderen Seite liegt der Vansee. Wir reisten gemeinsam mit Freunden an. Aus nicht nachvollziehbaren Gründen erhielten unsere Freunde ein Zimmer mit Seeblick, während uns ein Zimmer zur Straßenseite zugewiesen wurde. Das Personal an der Rezeption war wenig hilfsbereit und konnte uns keine Erklärung für die Zimmerverteilung geben. Da wir drei Nächte im Hotel verbrachten,...

”The property is very nice and well managed. The rooms are large, the breakfast is excellent and the facilities are wonderful. Unfortunately there is nowhere to walk nearby to the hotel, so you must rely on taxis.”

”After an initial booking problem, the hotel owner Mr Doğan and hotel manager Mr Açıkgöz did their best to accommodate us and provided an interim solution for the first night and two nice rooms for the second. The hotel facilities are great for families and the private beach at the lake is perfect for a morning swim. Great sunset views for dinner in the hotel restaurant. Would come back again if we were to stay in Van.”

”I booked a room for my brother so he could have a few hours of rest before his flight. He arrived there at 6am. I specifically asked the hotel to let him check out a little later, but they were rude and unaccommodating. Even though they had plenty of available rooms, they wouldn’t let him stay even one extra hour and behaved rudly. I’m really disappointed with their service and would not recommend this place.”

”personnel was good and near by location just lots of s”

”very nice people work room was very clean. I appreciate.”

”World class staff, will help you with everything”

”So very nice . Staff were very friendly and nice. Just change the covers the rest is amazing.”

”Rooms a”

”The staff were kind and helpful”

”Lavaboda sabun yoktu. Lavabo kapı kolu iç kısımda sökülmüş ancak yenisi takılmamış.”

”It was clean, pleasant, and cozy.”

”Beddings were old and stained. Some of the advertised amenities (stove top) were not available and staff simply shrugged it off. Parking was promised but there was no parking space other than whatever space was available in the street nearby. The restaurant only had plastic dishes. The photos on the website did not match the suite.”