Hae hotelleja – Zhejiang

”Great location. Old building but well maintained. The room has no air circulation. No self service washer and dryer.”

”Great place to stay, full of character and food options. Right next door to a beautiful garden. A few bakery's and places to eat around on the streets. A self service laundry also.”

”Clean and nice room .. nice and helpful staff”

”Great location, near west lake, night market and metro. Very grand from the outside, but rooms need major refurbishment. We stayed 2 nights and moved rooms after night one as room smelled badly of cigarettes and damp. Staff very helpful and moved us immediately but, whilst better, it still smelled like smoke (both floors designated non smoking). Furniture dated. Great place if you aren't sensitive to the smell of cigarettes.”

”Very helpful staff, especially for the trip with a guide and car to the Lingyin temple and the tea garden experience. They know the perfect path to take not well known but very beautiful and quite”

”Best feature of this property are the grounds outside the building itself. Take a tour around the backyard gardens. Rooms themselves are dated with small washrooms. You’re in the middle of a tourist zone so getting to and from the hotel requires your patience as long lines of caps string ahead of you in a slow crawl. Don’t get caught out ordering coffee from the breakfast restaurant in the morning. We were charged $10 for each coffee.”

”🙏”

”位置不算近地鐵，但靜中帶旺，去河坊街很方便。 如果房間有雪櫃會更理想。 房間都乾淨，冷氣夠，洗漱用品齊備。”

”The hotel had no doorman to help us with the luggage when we got off the car. It was dim at night in the lobby, elevator and hallways to guest rooms. The air smelt like light mode in some places. There’s not enough variety for the breakfast.”

”I highly reccomend this hotel for anyone visitng Hangzhou. The staff are extremely helpful, there are all of the essential ammenities and the location is prime.”

”The room and the view of the canal was brilliant. The staff was most helpful. I messaged while in airport to make changes to the booking. The hotel acted without fuss. Housekeeping was efficient to get the room cleaned around our schedule. I cannot fault this hotel at all.”

”Ich möchte mich ganz herzlich für den wunderschönen Aufenthalt bedanken. Es war wirklich alles zu meiner vollsten Zufriedenheit, und ich habe mich von Anfang an sehr wohl und bestens aufgehoben gefühlt. Besonders hervorheben möchte ich das gesamte Rezeptionsteam. Bei meinen zahlreichen Ausflügen wurde ich immer freundlich, kompetent und mit viel Geduld beraten. Das Team hat mich bei meinen Planungen unglaublich gut unterstützt und mir dadurch vieles erleichtert. Auch als ich einige Tage nicht im...

”Hotel exterior is beautiful but the guest room needs some desperate renewal. In our room - the carpet looks dirty, stains on the wall, mold behind sink. The shower room cannot closed properly so water are spilled on the outside floor without a mat. Somehow even the shower head didn’t mixed the hot and cold water well so I had momentarily totally hot or cold water. The mattress is also problematic. I can literally hear the springs inside the mattress when I move when I sleep. Even the tv is too...