Houghton Le Side Hotellit

”Friendly staff, good location”

”Very healthy options for breakfast; lovely decor, very comfortable bed and an especially warm welcome from our host Andrew”

”Room was very clean and modern, bed was a super king and mattress was comfortable. No road noise whatsoever from A1. Reception and corridors all very modern. Car charging is available on site ”

”We had a lovely stay here and the host - Dan is very welcoming and jolly. ”

”Very friendly and helpful staff, a nice casual not stuffy place to stay with great breakfasts . A feature room is well worth the upgrade.”

”Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

”Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones...

”Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget.”

”Food , drink and staff were really good. Room was very clean but very noisy could here people in next room even their conversation and our room was at the front so constant traffic noise , lots of lorry’s going by. The double bed in our room (4) was very uncomfortable could feel the springs so not much sleep. Breakfast was interesting bought to your room in a basket ! ”

”The place was very popular with locals so parking was a bit awkward, we arrived after 6pm and there wasn’t much room to park. Maybe one criticism would be there isn’t reserve parking for staying guests and after travelling 140 odd miles and to be faced with hunting a parking space was as I said a little awkward. But that shouldn’t take away from what was a nice place to visit great food and a generous breakfast, clean room comfy bed.”

”was able to park just in front of stable room work is in progress at the property so didnt look its best on the outside,inside was fab we had everything we needed plus extras like fridge ,toaster,microwave plenty of plates mugs dishes good drinks making equipment,single beds were comfy and spotless,tv was a bit confusing but we managed in the end,we had a lot of noise on the 2 nd evening and early morning could have been the workmen🙄 the royal oak pub is extremely welcoming drinks and meals...

”Lovely stay .lovely room .lovely breakfast ”

”Accommodation was satisfactory but the noise from other residents throughout the night was awful. In our room on the ground floor, you could hear every footstep and every word - the walls were paper thin. ”

”Room clean and tidy staff were very helpful. Great for the money ”

”Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House”

”Very pleased with the room.”