Houghton Le Side Hotellit

”Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!”

”Good value stay. Room was clean, tidy and had everything needed. Parking was also very easy on the street outside.”

”Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

”Staff great very clean food good.”

”Room was a little dated, tv etc but very clean. Staff friendly and food was lovely in the bar”

”A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. ”

”Evrything was ferst rate”

”Never stay again over priced Low Quality And not free parking as last 10 years”

”Lumley Castle is steeped in history. The layout of the communal rooms is a little random and not brilliantly signposted. Staff are all very helpful. Restaurant was good quality. Breakfast good. The rooms lack a few amenities like usb or even plugs by the bed. Soap and shampoo is all that is provided in the bathrooms, which is unusual for a more luxury branded hotel. All small things but would make a difference. but overall it was a very pleasant stay.”

”Lovely situation in a pretty village setting. Landlady and landlord were very friendly and helpful. Food was very good too!”

”We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

”We booked the cottage and were so glad we did. The photos although good, don’t really do it justice. The bedroom opens out onto a spacious balcony with good quality wooden table and chairs. The view is very serene, as you can see the river. The hot tub is really amazing. It was very clean and we were shown how to use it properly. If anything it was a little hot at 40c. It kept this heat for several hours. Bathroom was beautiful. Living room immaculate. And a 2nd bathroom with toilet and shower....

”All the staff were so helpful and friendly . An excellent team well done all of you. Food and portions also very good . Would stay here again and recommend”

”Lovley room. Staff all lovley. Would suggest some slip mat in Bath. Breakfast was good. Would stay again.”

”Room was nice and clean. Liked that there was a separate door you could use to go out and it from the hotel. Very dissapointed that they did not serve breakfast at the hotel dispite advertising it. Sunday roadt was amazing!”