Hotellit uima-altaalla - Hurworth, Darlington

”We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

”The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great.”

”Great hotel with lots of activities for the kids. Gym was huge with lots of equipment and classes. We had a family suite which was huge with separate bedrooms for kids and adults. Only small let downs were the shower pressure being terrible, hotel was super hot even though it wasn’t a warm day, but the did provide us with fans. Breakfast had a great selection but gluten free options ran out quickly and weren’t replaced.”

”Excellent stay with my son”

”Pleasant stay. Breakfast could be better”

”Good job”

”The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...