Hotellit uima-altaalla - Irlam, Manchester

”Before booking our two rooms for two nights, I called the hotel specifically to ask whether there were any restrictions on pool access. I was told there were none. When we arrived on the Friday evening with time to use the pool, we were informed that children's hours operated differently and we had missed the permitted window. This directly contradicted what we'd been told on the phone. When my wife raised this calmly at reception, pointing out that I had called ahead to ask exactly this...

”Good comfortable bed and spacious room/suite. Staff friendly and tried to be helpful. Not so good, allocated wrong room type, corrected when raised with the hotel. Correct room had very obvious damage which no attempt had been made to repair, when raised was told no other rooms available with an apology.”

”Overall a nice hotel highlighted by Bri on reception and many other helpful and friendly staff. Their was no TV remote (should have been checked I think by house staff) however the staff did all they could to find another and sort the problem. Our family room had lots of space and everything was clean. Breakfaat was good as were the facilities of pool, sauna, jacuzzi. Our only change would be not to have dogs staying; one dog howled for a good while at 7.30 am on the sunday: I think guests had...

”Lovely place for catch up with people or for Manchester airport as not far from motorway. Lovely staff too.”

”Tosi hyvä palvelu ja henkilökunta oli tosi mukavaa”

”Lovely hotel. Stayed with my wife for her birthday. We had a deluxe room which was quite a long walk from hotel reception. The room was nicely decorated and the bed was massive! Only negative points for the room were the amount of cobwebs and dust around light fittings and soundproofing between rooms. We could clearly hear people in other rooms using their toilet facilities. We used the pool which was warm and changing room was clean and tidy. Buffet breakfast was superb, there is loads of...

”Booked 2 cottages for a 50th birthday celebration. 1 of the cottages the plates were filthy and there was a musty smell. The other cottage we kept getting locked out and having to get management out to open the door. We went for an evening meal and waited over 1 hour for the food to come and when it did the food wasn't great. The beer battered fish was so oily and the rump steak was the smallest piece of meat I've ever seen. Then when we checked out the receptionist asked how our stay was. When...