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Arvostelut: Mia Reef Isla Mujeres - All Inclusive

4 out of 5
Mia Reef Isla Mujeres - All Inclusive
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 487 kautta 1006 arvostelua" "
Arvosana 8 - Hyvä. 263 kautta 1006 arvostelua" "
Arvosana 6 - OK. 133 kautta 1006 arvostelua" "
Arvosana 4 - Huono. 64 kautta 1006 arvostelua" "
Arvosana 2 - Hirveä. 59 kautta 1006 arvostelua" "

8,6/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Vince, Toronto

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The resort is older and needs some work to maintain 2024 standards. The Beach is awesome and best part of this hotel and location. The food is simply not good enough and the options are limited. This area needs attention. The tern's are adorable but are messy and noisy.
Yöpyi 5 yötä toukokuussa 2024

4/10 Huono

Jaime

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
“Tern Sanctuary” not advertised large amount of birds horrible smell, online pics are VERY deceptive. Bathrooms are very small, property not kept up very worn. Shower head in ceiling was loose and hanging, sink didn’t drain. Food was horrible, no room service, fridge in room was from the 90’s and had a few soft drinks and a small bag of Doritos and a couple of Corona’s. Have to pay $157 for a cabana area unless you are a black wristband person. Time share sales people that work for hotel disguised as explaining the hotel and options when you arrive. Each time we went back through lobby we were approached and harassed to meet for a sales pitch. I kept saying no and continually pressured to have a “breakfast” it was super uncomfortable. We avoided the lobby for this reason. Most of the staff was kind but the black wristband people got preferred service everywhere.
Yöpyi 5 yötä toukokuussa 2024
Martin from concierge vastasi 24.5.2024
Dear JaimeThank you very much for your kind comments and for taking the time to post your review on expedia! Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Hyvä

Reyna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La vista de la habitación al mar es fabulosa y la playa perfecta para toda la familia, El personal en general es muy atento y amable. Lo que podrían mejorar es el buffet
Yöpyi 1 yön toukokuussa 2024
Kevin From Concierge vastasi 22.5.2024
Estimada Reyna, ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Saludos!! ¡¡Atentamente!!

10/10 Loistava

Juan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff the service and the food were excellent
Yöpyi 7 yötä toukokuussa 2024
Kevin From Concierge vastasi 19.5.2024
Dear Juan Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Katherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Place needs some serious updating but overall I will come back over and over again. Pool needs to be open later. They kick you out at dark. Beer only at the bar after 10pm so that sucks for non beer drinkers. I love the location and the beaches are amazing. Mexican restaurant was so yummy and so were the fish tacos at the ceviche place. Oddly no ceviche there. I don’t want to leave!! Will be back!!
Yöpyi 5 yötä toukokuussa 2024
Kevin From Concierge vastasi 19.5.2024
Dear Ketherine Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 Hirveä

Miroslav, Austin

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Will never come back again.
Yöpyi 10 yötä toukokuussa 2024
Kevin From Concierge vastasi 16.5.2024
Good afternoon Mr. Miroslav Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 Loistava

Edward

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food was excellent and the staff was fantastic. We will definitely be going back.
Yöpyi 7 yötä toukokuussa 2024
Kevin From Concierge vastasi 16.5.2024
Dear Edward Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Hyvä

Jose Miguel

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 6 yötä toukokuussa 2024
Kevin From Concierge vastasi 16.5.2024
Estimado Sr. Jose Miguel ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Atentamente!!

2/10 Hirveä

Fethi

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As stay was ok good stat all friendly clean , but I had a really bad experience with the house keeper that was missing my money , was 500 US dollars missing from my room and the. Lobby nothing can do about
Yöpyi 5 yötä toukokuussa 2024
Erik Morales From Recepcion vastasi 16.5.2024
Good afternoon Mr. Feithi Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

6/10 OK

Everett, Smithville

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The location was beautiful and the staff was great. The property needs updated and repaired. No hot water and the shower head was broken, holes in the blackout drapes, rust on the curtains, tv broken shampoo and conditioner bottles were used. Under par for a 5 star resort. The birds were loud and stunk, bird poo everywhere.
Yöpyi 4 yötä toukokuussa 2024
Martin from concierge vastasi 6.5.2024
Dear everettThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Hyvä

Harold Edward, Allen Park

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We first came to Mia Reef in 2018 and loved it. Great location. Awesome snorkeling. Decent accommodations and food. On a 1-5 scale ... 5 for location, 5 for staff, 3.5 for rooms and 3 for food. Food is their weakest point. Not enough variety and so so on quality at times. Kudos to Guillermo and Chris. These men were so helpful on numerous fronts and were greatly appreciated!
Yöpyi 10 yötä huhtikuussa 2024
Martin from concierge vastasi 6.5.2024
Dear Harold Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Hyvä

Ashley

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We felt very safe at this resort. We did wish that the food was kept warmer on the buffet. Its a great place to get "lost" in the day as there are no clocks!! 😊
Yöpyi 5 yötä huhtikuussa 2024
Martin from concierge vastasi 6.5.2024
Dear AshleyThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Monika Marzena

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The location was the best part of the hotel. Food was good, service excellent. Room was clean. Close to downtown . Definitely we will come back.
Yöpyi 4 yötä huhtikuussa 2024
Martin from concierge vastasi 10.5.2024
Dear monika Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Cindy

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff and the property is beautiful
Yöpyi 5 yötä huhtikuussa 2024
Kevin from Concierge vastasi 5.5.2024
Dear Cindy Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Jacob

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä huhtikuussa 2024
Martin from concierge vastasi 25.5.2024
Dear JacobThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Keith, Buda

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service!
Yöpyi 7 yötä huhtikuussa 2024
Kevin from Concierge vastasi 5.5.2024
Dear KeithThank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Jacqueline

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location of the property is beautiful! The personnel was always working hard to make sure everything was in top condition. Very clean and comfortable. It never seemed crowded. Food options were breakfast/lunch/dinner buffet or Mexican/italian restaurant (dinner only). They all had good options. On most nights there was an entertaining show at 8. The beach is kid/non swimmer friendly. If you are looking to relax on the beach and enjoy a chill laid back environment this is the place to do it!
Yöpyi 6 yötä huhtikuussa 2024
Martin from concierge vastasi 3.5.2024
Dear jacqueline Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

RoseMary

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 8 yötä huhtikuussa 2024
Martin from concierge vastasi 3.5.2024
Dear rose Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very unique property. The best location on the island!
Yöpyi 5 yötä huhtikuussa 2024
Ricardo from concierge vastasi 1.5.2024
Dear Paul Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 Hirveä

Anderson

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were very disappointed overall.
Yöpyi 3 yötä huhtikuussa 2024
Kevin from Concierge vastasi 30.4.2024
Good afternoon Mr. Anderson Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 Loistava

Emma

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024
Ricardo from concierge vastasi 30.4.2024
Dear Emma Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Samantha

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mia Reef was perfect. Great food, drinks and beautiful beach!
Yöpyi 4 yötä huhtikuussa 2024
Ricardo from concierge vastasi 30.4.2024
Dear Samantha Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Hyvä

Erika

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall stay was great with just a few minor issues. First, my room was not ready upon check in. Waited 2 hours for that, but luckily concierge took our bags so we were able to just eat/hang out at the beach. The food like most all inclusives is okay, just have to find what is good pretty much. The buffet always had tons of options and the place near the beach to eat had some good tacos. The 2 other restaurants on property require 24 hours notice for reservations. Last thing that kept us awake at night was the birds! If you're staying in an ocean front villa, make sure to check the bird mating schedule. We were told they are there for 4-5 months and they are LOUD! All night and all day, sounded like cats fighting at the door, bring good earplugs! We went end of April. Everything else was great! The staff, the amenities, the property is GORGEOUS. The beaches are so nice and in the front there's great snorkeling. Also a highlight of this hotel is Kings Pool! It is a must when staying here! It has the best snorkeling on property and is so beautiful, we spent a whole day at this pool and had it all to ourselves. Place is definitely great if you just want to stay and have a few chill beach days for sure! Kept nice and clean as well. We did an excursion one day and transportation was easy! Would definitely come back.
Yöpyi 3 yötä huhtikuussa 2024
Ricardo from concierge vastasi 29.4.2024
Dear Erika Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Renee Grace

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Ricardo from concierge vastasi 29.4.2024
Dear Renee Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

6/10 OK

Evelyn, Alexandria

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Surroundings are incredible! Amazing beach, best in the island, amazing for snorkeling. The hotel room is ok and the hotel`s location is just the best. Hotel quality is ok, needs a lot of improvement. It should not be considered all inclusive. The food at the buffet was unacceptable. But the food in the restaurants near by were great :)
Yöpyi 4 yötä helmikuussa 2024
Martin from concierge vastasi 27.4.2024
Dear Evelyn Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

8/10 Hyvä

Melissa K

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Mia Reef is a beautiful setting. You cannot beat its location and natural beauty, the cove, the King's Bath, Atlantic view, palm trees, sand, fish and birds. Check-In had time share pressure. All-inclusive does not include a bali-bed, that is extra or only for timeshare members. A good variety of food and drink options included. Las Marias had incredible dining, very delicious and upscale. We preferred the outdoor dining to the indoor at Las Marias. Guillermo and Rogelio were very gracious. Sarimar had a buffet and hot grill style, allowing for great variety, something for everyone. Jerry and Gustavo were always quick to serve you. The Cevicharia had beachside informal dining by Roberto, where you could grab a refreshing beverage, tostada, tacos and ceviche. We enjoyed entertainment in the Blue Moon Bar, the Caribbean dancers, Mayan dancers and cirque performers. The Spa Mia was heavenly, with massages and sun care oils. Ileana was great! We went in mid April, so the Sooty Terns were in mating season by the villas. This made for a lot of noise, but after the first night we got used to them. Pretty neat to know that they fly for months at a time but come back to Mia Reef during this time of year. Loved being able to watch them laying their eggs. The villas were incredible, clean, great views, and the mini fridge was stocked daily. Minor setbacks were inconsistent on room towels, toiletries and fridge items you would get, pool was hazy. Can't beat the cove!
Yöpyi 8 yötä huhtikuussa 2024
Ricardo from concierge vastasi 27.4.2024
Dear Melissa Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Patricia l, Monroe

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La propiedad está buena no es hotel de lujo pero la playa es paradisiaca , está libre de sargazo y la atención del staff es excelente. Definitivamente volveremos el próximo año
Yöpyi 10 yötä huhtikuussa 2024
Ricardo from concierge vastasi 26.4.2024
Estimada Patricia, ¡Muchas gracias por tus amables comentarios y por tomarte el tiempo de publicar tu reseña en Expedia! Estaremos honrados de darle la bienvenida nuevamente en un futuro cercano a Mia Reef Isla Mujeres. ¡¡Saludos!! ¡¡Atentamente!!

10/10 Loistava

Aimee

Hyvää: Henkilökunta ja palvelu
Yöpyi 5 yötä huhtikuussa 2024
Kevin From Concierge vastasi 16.5.2024
Dear Aimee Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

4/10 Huono

Aileen

Yöpyi 3 yötä huhtikuussa 2024
Kevin From Concierge vastasi 16.5.2024
Good afternoon Mr. Aileen Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 Loistava

Sandy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have been here a few times and always bring new people along. Everyone we have brought have loved it as much as we do. Hope to come back again.
Yöpyi 4 yötä huhtikuussa 2024
Ricardo from concierge vastasi 24.4.2024
Dear Sandy Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Estella

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Kevin from Concierge vastasi 24.4.2024
Dear Estella Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Hyvä

Corlin Jilli

Yöpyi 3 yötä huhtikuussa 2024
Martin from concierge vastasi 11.5.2024
Dear corlin Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Courtney Elizabeth

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Kevin from Concierge vastasi 22.4.2024
Dear Elizabeth Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Lorenzo

Yöpyi 5 yötä huhtikuussa 2024
Martin from concierge vastasi 11.5.2024
Dear lorenzo Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

kimberly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The location,staff ,beach were amazing..highly recommend
Yöpyi 5 yötä huhtikuussa 2024
Kevin from Concierge vastasi 21.4.2024
Dear Kimberly Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

6/10 OK

James

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You’re staying here for the location, not the resort. The resort is fine, not great, not awful. If you like finer accommodations with multiple robust food options you will find yourself complaining. Food is minimally acceptable and mostly buffet. But tons of affordable great food options two to three blocks away in town. But again, you are here for the beach and views. The water is remarkable. Extremely safe for people of all ages including young children. Nobody will be getting carried away by a current or rip tide, nobody will be drowning. More geared for beach bums if you want to stay on resort. If you like exploring Isla is a beautiful place too.
Yöpyi 7 yötä huhtikuussa 2024
Kevin from Concierge vastasi 21.4.2024
Dear James Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

10/10 Loistava

Vjola

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä huhtikuussa 2024
Ricardo from concierge vastasi 20.4.2024
Dear Vjola Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

María

Yöpyi 3 yötä huhtikuussa 2024
Martin from concierge vastasi 10.5.2024
Dear maria Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Jason

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great spot all inclusive
Yöpyi 4 yötä huhtikuussa 2024
Ricardo from concierge vastasi 18.4.2024
Dear Jason Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

8/10 Hyvä

Rhonda H., Georgetown

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The beaches in Playa Norte is beautiful and well worth the visit.
Yöpyi 5 yötä huhtikuussa 2024
Ricardo from concierge vastasi 18.4.2024
Dear Rhonda Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

10/10 Loistava

Claudia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Hotel ist perfekt gelegen fußläufig zum Ort und an dem schönsten Strand der Insel. Morgens, bevor die Boote kommen konnte man fast alleine im Wasser sein, aber auch später war es nie zu voll und traumhaft schön. Unser Zimmer war ein bisschen in die Jahre gekommen, aber das hat uns nicht gestört. Das Essen war abwechslungsreich und lecker. Das Einzige, was wir nicht mehr machen würden war ein Golfcard im Hotel buchen, denn woanders sind die billiger und besser… Insgesamt haben uns super wohl gefühlt und würden auf jeden Fall wiederkommen.
Yöpyi 4 yötä huhtikuussa 2024
Ricardo from concierge vastasi 17.4.2024
Dear Claudia Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

10/10 Loistava

Neal

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I appreciated the staff. They were attentive, gracious, welcoming, friendly, honest...... I was impressed with the quality of food and drink. Over-all not a bad moment during the 9 days there. I will definitely be back.
Yöpyi 8 yötä huhtikuussa 2024
Ricardo from concierge vastasi 17.4.2024
Dear Neal Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. Kind regards!!

2/10 Hirveä

Manoj

Yöpyi 2 yötä huhtikuussa 2024
Kevin from Concierge vastasi 6.5.2024
Dear Mr. Manoj Please let us know in what can we help you? Regards!!

6/10 OK

Audrey

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Limited all inclusive. First all inclusive I've been to with limitations on food and alcohol. For this reason i would not recommend or return. I will say the staff was excellent
Yöpyi 4 yötä huhtikuussa 2024
Ricardo from concierge vastasi 15.4.2024
Dear Audrey Thank you very much for your kind comments and for taking the time to post your review on expedia We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

10/10 Loistava

Henry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Loved the water and snorkeling. We had two stingrays in the water below the villas. A moraine eel that I don’t need to see again. Amazing colours of water, tons of fish. Loved the villas and the location of the villas. Loved the food. The buffet was great. The restaurant is amazing. Did not expect that. The shrimp bar on the beach is great!! Staff goes above and beyond. We fell in love with the place because of the water/beach and the staff. We were shocked how busy the area can be. Up to 70 boats visit the bay on a busy day. Mind you they wade through the water to the north end beach and not Mia Reef beach, waters and grounds. We are from a small prairie town and do not care for masses of people. Having said that, it did not interfere with enjoying the vacation. Tourist area/street in North end was fun to walk through in the evenings. Tons of little stores, restaurants, bars out on the street. Snorkeling at Garrafon Beach Hotel worth it. With more coral than at Mia. Again lots of fish. Do not like the push for presentation on time share upon arrival. We firmly had to decline to engage in conversations on time share.
Yöpyi 8 yötä huhtikuussa 2024
Ricardo from concierge vastasi 15.4.2024
Dear Henry Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

6/10 OK

Shelly

Yöpyi 7 yötä huhtikuussa 2024
Ricardo from concierge vastasi 4.5.2024
Dear Shelly Thank you for giving us the opportunity to review your comments! We are sorry that we could not meet your expectations but we appreciate your sincere and constructive comments. Please note that one of our main objectives is to work every day to constantly improve our services and guest satisfaction. I have taken note of all your comments and suggestions which we will use constructively to improve our services and facilities. It was a pleasure organizing your holiday and we hope you will give us the opportunity to organize your holiday once again. A cordial greeting!!

8/10 Hyvä

Ronald

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Staff was very good. Property needs to be upgraded
Yöpyi 5 yötä huhtikuussa 2024
Martin from concierge vastasi 14.4.2024
Dear Ronald Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

8/10 Hyvä

Andres I

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
This hotel is built on an amazing beach location, pretty much on top of a reef, you’ll love the white sand and the beach is pristine, goes forever shallow. The staff is also amazing, they will treat you like a king. Come here for nature and service, unfortunately the property lacks maintenance, so don’t expect high end or luxury. Food is abundant and good. Stay away from vacation plan sales, they still try to bully you into buying something, I had a terrible experience as they won’t listen to you when you say no and will harass you into buying some useless vacation plan
Yöpyi 6 yötä huhtikuussa 2024
Ricardo from concierge vastasi 13.4.2024
Dear Andres Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

6/10 OK

Dallas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No entertainment! No beer choices
Yöpyi 5 yötä maaliskuussa 2024
Ricardo from concierge vastasi 9.4.2024
Dear Dallas Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!

8/10 Hyvä

Jaunni Ada

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location is amazing and every room has an ocean view. The hotel was clean and the staff were great. The food is good. Great for families as lots of options available. The rooms are dated and getting run down. We had 2 adults and 2 kids in a deluxe ocean view room. We ended up with a king bed and a single, despite requesting 2 queen beds and booking through Expedia that listed 2 queen beds. Essentially getting 2 queen beds depends on availabilty when you check in.
Yöpyi 6 yötä maaliskuussa 2024
Ricardo from concierge vastasi 5.4.2024
Dear Jaunni Thank you very much for your kind comments and for taking the time to post your review on expedia! We would be honored to welcome you back in a near future at Mia Reef Isla Mujeres. We will work on improving the areas of opportunities you mentioned to provide you the best experience in your next visit.Regards!! Kind regards!