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Arvostelut: Villa Elena Isla Mujeres

2.5 out of 5
Villa Elena Isla Mujeres
Avenida Juárez SM 01, Mz 10 Lote 24, Centro, Isla Mujeres, QROO

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 85 kautta 129 arvostelua" "
Arvosana 8 - Hyvä. 37 kautta 129 arvostelua" "
Arvosana 6 - OK. 5 kautta 129 arvostelua" "
Arvosana 4 - Huono. 1 kautta 129 arvostelua" "
Arvosana 2 - Hirveä. 1 kautta 129 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Siddhartha

Yöpyi 5 yötä huhtikuussa 2024
Villa Elena Isla Mujeres vastasi 8.5.2024
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Sydney

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It is our first time on Isla Mujeres and we stayed here for 5 nights. All of the staff were wonderful and kind. Our room (standard room #4) was large, bright, and clean! Unfortunately the bed was a quite hard and I would not want to have slept on it longer than we did. It was also incredibly loud with people passing by on their scooters and golf carts, but only from around 9am to 9pm. The rooftop view was stunning, and I appreciated the 12-15 minute walk into town along the seawall. All in all would definitely recommend! P.S. if you need an extra blanket, just ask. Also leave the boiler on for 10 minutes before taking a shower and you'll be good to go!
Yöpyi 5 yötä huhtikuussa 2024
Villa Elena Isla Mujeres vastasi 30.4.2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Loistava

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Our suite (#6) has a gorgeous view of the sunrise over the Caribbean Sea. Bright room with spacious balcony. Laida (staff member on site) was extremely friendly and helpful.
Yöpyi 3 yötä helmikuussa 2024
Villa Elena Isla Mujeres vastasi 9.3.2024
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

8/10 Hyvä

Scott

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great view from room 6. See the sun rise and shade in the evening. Very large walk in shower and everything worked as it should. The bad is the old louvered room doors that let all the sound from the rest of the house in and any sounds coming from your room out. Properties near Villa Elena are rundown and some are even just piles of old building materials.
Yöpyi 4 yötä helmikuussa 2024
Villa Elena Isla Mujeres vastasi 25.2.2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Loistava

Jill

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is amazing. the service was excellent and the rooftop terrace was a huge perk. we were up there every night. h
Yöpyi 2 yötä tammikuussa 2024
Villa Elena Isla Mujeres vastasi 17.2.2024
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

8/10 Hyvä

Simon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Charmant emplacement
Très confortable et propre et à proximité de tout mais quand même très tranquille. Je recommande 😎
Yöpyi 4 yötä tammikuussa 2024
Villa Elena Isla Mujeres vastasi 6.2.2024
Nous vous remercions d'avoir évalué notre service et d'avoir choisi notre hôtel. Nous sommes ravis de savoir que vous avez apprécié votre séjour et nous espérons vous accueillir à nouveau.

10/10 Loistava

Chitha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Villa Elena Isla Mujeres vastasi 29.1.2024
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

HARSHAVARDHAN

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice location and nice hosts
Yöpyi 2 yötä tammikuussa 2024
Villa Elena Isla Mujeres vastasi 24.1.2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Loistava

Lisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Villa Elena Isla Mujeres vastasi 21.1.2024
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Loistava

Cailey

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
AMAZING 10/10
Exceptional stay. Staff were amazing. Check in a breeze. Room was massive with the most amazing waterfront deck (suite 5). Property and room were so clean and well cared for. The location!!! was the best! just a short walk in to Centro with beachs, restaurants, bars. Super cute coffee shop (with morning yoga) just 1 minute down the road. Coffee was exceptional. We onlt nbooked two nights here as this was somewhat last minute and we were dissapointed that we had to leave.
Yöpyi 2 yötä joulukuussa 2023
Villa Elena Isla Mujeres vastasi 14.1.2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

10/10 Loistava

Minay

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect for a quick trip
I liked that this place is within walking distance from the ferry station and that you don't need to turn on the A/C at night, just leave the balcony door open. The owners are very friendly and the room was very comfortable. The bed maybe too soft for my taste, but I would definitely go back!
Yöpyi 1 yön joulukuussa 2023
Villa Elena Isla Mujeres vastasi 29.12.2023
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 Loistava

Dwayne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä joulukuussa 2023
Villa Elena Isla Mujeres vastasi 17.12.2023
Thanks for staying with us. We appreciate your feedback!

8/10 Hyvä

Larry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We were fortunate to stay in Suite 5 and enjoyed a stunning view and a very comfortable bed. The kitchen facilities are very basic which worked for our purposes. the location is very walkable to town and beaches and having afternoon shade on the deck was welcoming. All of the staff we interacted with were very helpful.
Yöpyi 7 yötä marraskuussa 2023
Villa Elena Isla Mujeres vastasi 7.12.2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

4/10 Huono

Jacques

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Aucun service. Aucune aide. Aucun plus qui fait wow (pas de café, savon cheap et déjà entamé). On a du payer plus cher avec la carte de crédit sans avertissement au préalable. Je ne recommande pas cette hébergement. Mis à part la vue, rien de positif. Appartement désuet.
Yöpyi 2 yötä marraskuussa 2023
Villa Elena Isla Mujeres vastasi 1.12.2023
Merci de nous avoir fait part de vos commentaires. Nous sommes désolés que votre expérience n'ait pas été à la hauteur de vos attentes. Il s'agit d'un cas peu courant et nous ferons mieux à l'avenir.

8/10 Hyvä

Stéphanie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Contact facile avec les hôtes par message, accueillants et disponibles. Situation idéale à l'écart de la foule et à 5 minutes à pieds des commerces, restaurants et de l'embarcadère du ferry. J'ai loué un vélo pour quelques pesos par jour et c'était l'idéal. Point négatif: mal insonorisé, j'ai dormi avec des boules quies à cause du bruit du vent et de la rue.
Yöpyi 5 yötä lokakuussa 2023
Villa Elena Isla Mujeres vastasi 5.11.2023
Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires, qui nous aident à nous améliorer. Nous espérons que vous reviendrez nous voir bientôt.

10/10 Loistava

Ruben

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä lokakuussa 2023
Villa Elena Isla Mujeres vastasi 13.10.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed in suite #5. Amazing ocean view and ocean sounds from the waves throughout the day and night. This experience was so relaxing for my wife and I. We stayed 2 nights. Many shops and restaurants within walking distance. Renting a golf cart or moped is ideal to get around the whole island. The nearby beaches are superb. Overall, this is a super great value and we are going to return guaranteed! Thank you Villa Elena for your hospitality!!!
Yöpyi 2 yötä heinäkuussa 2023
Villa Elena Isla Mujeres vastasi 2.8.2023
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 Loistava

Alberto

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä heinäkuussa 2023
Villa Elena Isla Mujeres vastasi 24.7.2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Loistava

Rebecca

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
My daughter and I stayed at Villa Elena for three nights and we had a wonderful visit. The room was large and spotless and the air conditioning was excellent. We didn't have a sea view room, though I saw them and they were even nicer, but we really enjoyed the stay. The staff, especially the manager was so helpful. When our whale shark tour was cancelled, he took us out with his daughter around the island and was such a lovely host. If you stay here, please make sure to see the sunrise on the roof, it is so incredible. It was one of the highlights. Do not be put off by the area, it is not a beautiful as some of the south side of the island, but with the navy base across the street, it is very safe and easy walking distance to North beach and all the shops and dining.
Yöpyi 3 yötä kesäkuussa 2023
Villa Elena Isla Mujeres vastasi 11.7.2023
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

6/10 OK

Tarkistettu asiakas

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä kesäkuussa 2023
Villa Elena Isla Mujeres vastasi 11.7.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Lakriesha

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful place, great location & the view from suite 5 is amazing..
Yöpyi 4 yötä kesäkuussa 2023
Villa Elena Isla Mujeres vastasi 1.7.2023
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

6/10 OK

CARLOS

Yöpyi 2 yötä kesäkuussa 2023
Villa Elena Isla Mujeres vastasi 17.6.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Canan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Eine wunderschöne Unterkunft, die ich das 2. Mal gewählt habe. Blick von der Terrasse ist unbezahlbar. Wenn es noch einen Sonnenschirm und einen Wäscheständer gebe, wäre der Aufenthalt perfekt gewesen. Ich würde das Zimmer trotzdem wieder buchen. :)
Yöpyi 7 yötä toukokuussa 2023
Villa Elena Isla Mujeres vastasi 5.6.2023
Vielen Dank für Ihre Bewertung unseres Service und für die Wahl unseres Hotels, es ist schön zu wissen, dass Sie Ihren Aufenthalt genossen haben, wir hoffen, Sie wieder als Gast zu haben.

10/10 Loistava

Emily

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I have stayed all over the world in everything from shared hostel dorms to bare bones places to generic corporate hotels to luxe hotels to charming bnbs to fancy boutique hotels and honestly--this place was one of the most PERFECT places for me. If you like to be close to a lot of walkable restaurants and bars for a very reasonable price, Villa Elena cannot be beat. We did book a room with a balcony overlooking the sea which was just phenomenal and is not every room, but the location and value alone I think would make this a smart stay for folks who value charming, well-located, independent places run by local people. I hope to return sooner than later! Warm Regards, Emily and Maggie
Yöpyi 2 yötä toukokuussa 2023
Villa Elena Isla Mujeres vastasi 25.5.2023
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

10/10 Loistava

Jami

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This property was perfect, nestled right into the local neighborhood you are submersed in area culture, it is walkable to shopping and restaurants, the manager was great recommending taxi's and boat trips, would definitely return.
Yöpyi 2 yötä toukokuussa 2023
Villa Elena Isla Mujeres vastasi 12.5.2023
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 Loistava

Cesar

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great bargain
Yöpyi 5 yötä huhtikuussa 2023
Villa Elena Isla Mujeres vastasi 25.4.2023
Thanks for staying with us. We appreciate your feedback!

8/10 Hyvä

rodolfo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and clean room although a bit noisy with the road noise since I had a room next to the street. Bed was very comfortable. The room was a good size, had a rain shower head. I would stay here again but try to get an ocean view room.
Yöpyi 3 yötä huhtikuussa 2023
Villa Elena Isla Mujeres vastasi 25.4.2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Loistava

Michelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great room with great views and a short walk to most things. I wish it would have had a full fridge and not a tiny one.
Yöpyi 9 yötä maaliskuussa 2023
Villa Elena Isla Mujeres vastasi 28.3.2023
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Loistava

Raul

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 4 yötä maaliskuussa 2023
Villa Elena Isla Mujeres vastasi 18.3.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

DENNIS

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very clean. Secure. Amazing views
Yöpyi 5 yötä maaliskuussa 2023
Villa Elena Isla Mujeres vastasi 13.3.2023
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Un lugar acogedor
La ubicación del establecimiento es estratégica porque la terminal del ferry está a menos de 10 min caminando con maletas. Llegamos a las 10 am y nos cuidaron nuestras pertenencias hasta la hora de registrarnos. Tuvimos contacto con Clara, quien es una persona muy amable y de plática muy amena. La habitación es amplia y cuenta con cafetera, frigo y licuadora. La limpieza es excelente. El colchón aunque de primera instancia puede parecer muy blando, una vez que te acuestas pareciera que te abraza y se descansa de manera increíble. Definitivamente volvería a hospedarme aquí
Yöpyi 2 yötä maaliskuussa 2023
Villa Elena Isla Mujeres vastasi 10.3.2023
Gracias por tu calificación a nuestro servicio y por haber elegido nuestro hotel, es grato saber que disfrutaste de tu estancia, esperamos tenerte de nuevo como invitado.

2/10 Hirveä

Jenny

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The room felt safe and was mostly clean. The roof was not at all how it appears in the images, not set up at all to relax on. The location was noisier at night from the street, not the sounds of the ocean that was described. My booking was Pay Later reservation, but I trusted when I arrived (and was tired from travel), and paid for multiple nights right away. After he first night, I realized it was not as described and quite a high price anyway. I checked out in the morning and asked for a refund for the nights I paid in advance and did not use. They said no problem, but later refused and kept all the money. It was in the end a terrible experience with this place, and they completely took advantage of me.
Villa Elena Isla Mujeres vastasi 7.2.2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We will be addressing your concerns.

10/10 Loistava

Miriam

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2022

8/10 Hyvä

Iveta

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very disappointed with towels changing every second day. Bed sheets never change for our 5 nights stay ! Room was facing the street very loud traffic all night
Yöpyi 5 yötä marraskuussa 2022
Villa Elena Isla Mujeres vastasi 12.11.2022
Thank you for your feedback. We will be addressing your concerns. We apologize that our service did not satisfy your expectations.

10/10 Loistava

sheila, Florien

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä lokakuussa 2022
Villa Elena Isla Mujeres vastasi 20.10.2022
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 Loistava

David, Bloomington Springs

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed a week at Villa Elana in room #5. It's ocean view is breathtaking! Also, rooftop offers 360 degree view. The property was always very responsive almost immediately to any questions. The onsite manager was super nice! Our room was kept spotless. Will definitely be staying again!
Yöpyi 8 yötä syyskuussa 2022
Villa Elena Isla Mujeres vastasi 11.10.2022
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 Loistava

Maribel

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2022

10/10 Loistava

Jeremey

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walking distance from the ferry. Very nice host.
Yöpyi 4 yötä syyskuussa 2022
Villa Elena Isla Mujeres vastasi 9.9.2022
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations.

10/10 Loistava

Joachim

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 4 yötä elokuussa 2022
Villa Elena Isla Mujeres vastasi 10.8.2022
Thank you so much for taking the time to leave us this amazing review.

10/10 Loistava

Sarah

Hyvää: Siisteys ja huoneen mukavuus
Villa Elena es muy magico!
Wonderful! Clara was very helpful, the place was sparkling clean, and the view from suite 6 is amazing. Possibly one of the better hotel rooms I’ve stayed in, and for a bargain.
Yöpyi 3 yötä heinäkuussa 2022

10/10 Loistava

Brittiany

Hyvää: Siisteys ja huoneen mukavuus
Was so amazing! Carla was incredibly sweet and helpful and she cleans your room EVERY DAY!!! The bed was the most comfortable mattress I have ever slept in as well! I have never stayed anywhere with that comfortable of a bed! We will definitely be back!
Yöpyi 4 yötä kesäkuussa 2022
Villa Elena Isla Mujeres vastasi 27.6.2022
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations!

10/10 Loistava

Adriana

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a fantastic property to stay as it was walkable, close to the beach, and had amazing rooftop views of the Mexican Caribbean. The staff were friendly, accommodating, and helpful. We look forward to returning to this place in the future.
Yöpyi 9 yötä toukokuussa 2022
Villa Elena Isla Mujeres vastasi 6.6.2022
We are so grateful for your kind words. Thanks for sharing your review with us.

10/10 Loistava

Magida

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Wilbert and the staff were amazingly accomdating and easy to talk to for anything we needed. Suite 4 had a beautiful balcony on the ocean! You wake and sleep to the ocean waves.
Yöpyi 5 yötä huhtikuussa 2022
Villa Elena Isla Mujeres vastasi 18.4.2022
Thank you for taking the time to share your review, your feedback helps us get better. We hope you'll come and see us again soon!

10/10 Loistava

Claire

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved this room! I was in suite 4. It is not located near all the hotels on playa Norte, but it’s a short walk to playa centra. I felt this location gave me a better feel for the island, being a little ways from tourist central. The sunrise view cannot be beat (and you can see it while you shower)! The room was quiet and the bed was comfy so I slept well. Housekeepers were very attentive. Will be staying here again when I return.
Yöpyi 9 yötä maaliskuussa 2022
Villa Elena Isla Mujeres vastasi 22.3.2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

10/10 Loistava

Matthew

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Absolute gem! Nothing fancy. If you need typical "hotel" style pampering, this wont be the place for you. The property is very well kept and clean. The owners were responsive by phone and messaging, but knowing spanish will help you out. The room was clean, small kitchenette, nothing more than what you need. Shower was an open rainfall shower and faced the water which was incredible, but hot water lasted only a few minutes, so keep that in mind. Bathroom is open if you arent traveling with someone you arent already "familiar" with. I stayed in suite 4 and the view is UNBELIEVABLE. Worth every penny. Large balcony, loungers and a small table with chairs. Right on the water the coastal walkway right below, but balcony is very private. There is also a rooftop terrace for a 360 view of the island. The area around the hotel is very quiet, small tienda nextdoor for convenience, and a short 5 min walk to town. I would absolutely stay here again and plan to soon.
Yöpyi 3 yötä maaliskuussa 2022
Villa Elena Isla Mujeres vastasi 13.3.2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.

8/10 Hyvä

Julie

Hyvää: Siisteys ja huoneen mukavuus
Réveil face à la mer
Superbe vue sur la mer, chambre spacieuse. Bien équipée. Réception accueillante et arrangeante. Dommage que la porte de la chambre soit mal isolée et qu’il y est peu de pression pour la douche
Yöpyi 2 yötä joulukuussa 2021
Wilbert vastasi 15.12.2021
Thank You for your reviews, We just had the shower head cleaned out today, and its working better. We do apologize for the inconvenience.

10/10 Loistava

Ellen

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
just incredibly awesome - best part of the trip!
Yöpyi 2 yötä marraskuussa 2021
Wilbert vastasi 3.12.2021
Thank You Very Much for your reviews…

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Perfect vacation home
Very comfortable beds, large rooms.
Yöpyi 4 yötä marraskuussa 2021
Clara & Wilbert vastasi 27.11.2021
It’s great to read your positive reviews, thank you, it means a lots to us all

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
A perfect getaway
Excellent communication with Clara, all requests were accommodated right away! Love the place, definitely coming back. Thank you!!!
Yöpyi 4 yötä marraskuussa 2021
Wilbert vastasi 27.11.2021
Thank you for taking the time to write us a review, this is very valuable for us